Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarize Perez

Pembroke Pines

Summary

Experienced with handling customer inquiries and providing effective solutions. Utilizes communication and problem-solving skills to enhance customer satisfaction. Track record of maintaining positive client relationships and adapting to dynamic service environments.

Overview

7
7
years of professional experience

Work History

Graphic Designer / Customer Service Specialist

BFL Printing
03.2024 - 12.2024
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Kitchen Lead

Chick Fil A
12.2022 - 03.2024
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
  • Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
  • Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
  • Monitored inventory levels to prevent stock shortages during peak service hours or special events.
  • Managed daily kitchen operations, including scheduling, budgeting, and equipment maintenance.

Assistant Manager

Ara Vita Bubble Tea
06.2018 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Bachelor of Arts - Graphic Design

Florida Atlantic University
Boca Raton, FL
12-2025

Associate of Arts - Graphic Design

Broward College
Fort Lauderdale, FL
06-2018

Skills

  • Customer service
  • Good communication skills
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Staff training and development

Languages

English
Native or Bilingual

Timeline

Graphic Designer / Customer Service Specialist

BFL Printing
03.2024 - 12.2024

Kitchen Lead

Chick Fil A
12.2022 - 03.2024

Assistant Manager

Ara Vita Bubble Tea
06.2018 - 08.2022

Bachelor of Arts - Graphic Design

Florida Atlantic University

Associate of Arts - Graphic Design

Broward College

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Sarize Perez