Spirit Suarez
Albany,USA
Summary
Versatile professional with hands-on experience in food service, bartending, and customer engagement. Excels in maintaining high standards of cleanliness and organization while effectively managing time and resources. Known for patience and strong communication skills, ensuring a welcoming atmosphere for diverse clientele.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
bartender
mirage lounge
Albany, NY
2026 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Engaged with customers to create welcoming atmosphere and enhance overall experience. to create a welcoming atmosphere and enhance the experience.
- Ensured cleanliness and organization of bar area, contributing to efficient service and customer satisfaction.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Addressed customer complaints promptly and professionally, enhancing customer retention and loyalty.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Oversaw cash drawer to ensure accurate handling of funds during each shift. at the end of each shift ensuring accuracy of funds received.
- Managed inventory levels and restocked supplies during shifts.
- Performed opening and closing duties including restocking supplies.
- Followed safety guidelines to maintain a safe working environment for staff and patrons.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Removed spills promptly to maintain a safe and clean bar environment. and broken glassware and safely disposed of sharp pieces.
- Developed good working relationships with fellow employees through effective communication.
- Arranged bottles and glasses behind bar to make attractive displays.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Crew Member
Bellini's Counter
09.2021 - Current
- I work on prepping food and cooking as well as serving and checking out customers restocking,setting up the line and practicing food safety and cross-contamination
- Communicated with customers
- Helped customers with orders
- Bagged purchases, orders and meals for customers
- Made food
- Swept and mopped area and lobby
- Worked the cash register
- Restocked items
- Took out trash and recycling
- Maintained a positive attitude
- Worked in a high pressure environment
Catering Associate
All pro
Albany, NY
12.2022 - 03.2023
Inbound Sales Representative
Spectrum
Colonie, NY
02.2022 - 10.2022
- I answered phones and assisted customers as best I could the goal was to sell and upsell I learned the systems database.
Shift Manager
Popeye's Restaurants
03.2021 - 08.2021
- I took orders packed meals and became very time efficient and I learned to work well with different people and Difficult situations and quickly moved up in my position to a shift manager i managed day and night shift closing and opening and preparing the store for the day
Bartender
ciros gentlmens club
albany ny, ny
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Education
High school diploma -
Albany High School
AlbanySkills
- Childcare
- Cashiering
- Food Service
- Shift Management
- Meal Preparation
- Customer service
- Store management
- Food handling
- Food Safety
- Communication skills
- Management
- Inside Sales
- Caregiving
- Cocktail preparation
- Inventory management
- POS operation
- Cash handling
- Customer engagement
- Team collaboration
- Time management
- Upselling techniques
- High-pressure performance
- Bar service preparation
- Professional appearance
- Glassware management
- Identification verification
- Event management
- Networking
- Company branding
- Brand awareness
- Marketing strategies
- Public speaking
- Event planning
- Revenue generation
- Trend awareness
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Work motivation, Proficient, 01/01/21
- Delivery driver, Proficient, 05/01/24
- Work style: Reliability, Proficient, 05/01/24
- Customer focus & orientation, Proficient, 09/01/22
- Customer service, Proficient, 12/01/21
- Delivery driver, Proficient, 07/01/23
- Customer focus & orientation, Proficient, 12/01/21
- Work style: Reliability, Proficient, 12/01/21
- Sales skills, Proficient, 06/01/21
Timeline
Catering Associate
All pro
12.2022 - 03.2023
Inbound Sales Representative
Spectrum
02.2022 - 10.2022
Crew Member
Bellini's Counter
09.2021 - Current
Shift Manager
Popeye's Restaurants
03.2021 - 08.2021
bartender
mirage lounge
2026 - Current
Bartender
ciros gentlmens club
High school diploma -
Albany High School