Spring Stout

• Maintained accurate transaction records to ensure compliance with regulations.
• Balanced cash drawers daily, ensuring accurate financial reporting.
• Explained account details to customers, addressing inquiries effectively.
• Delivered exceptional customer service while processing routine transactions accurately.
• Handled large volumes of currency efficiently, causing no errors during transactions.

• Determining customers' expectations to ensure satisfaction.
• Management of extensive customer files.
• Ethical handling of payment forms and contracts.
• Managing production and design option inventory

• Magazine editing, including layout, ad design, article content, and art layout. Professional work in InDesign, Illustrator, and Photoshop.
• Team Management, consisting of assignments and ensuring editing and print deadlines were met

• Reported record sales under my tenure, while building competence and confidence in all staff members.
• Ensured that all facets of service, from order accuracy to cleanliness, ran symbiotically.
• Trained staff, managed the schedule and worked in the kitchen when needed.
• Managed and improved the budget.

• Served as General Financial Manager.
• Responsibilities were many and varied, from booking catering to the organization of events, outside sales and marketing, and bookkeeping.
• Invoicing, payroll, and deposit management, as well as general restaurant duties.
• Worked closely with the management team to ensure the financial success of the establishment.

• Handling of stock logs, mailing lists, and scheduling.
• Oversaw the design of the showroom and preparation for trade shows, both in-house and traveling.
• Utilized data entry to identify points of improvement, and implement efficiency.
• Provided administrative support to management team including preparing reports and presentations.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.

Duties were:

• To analyze, log, and correct unbillable accounts.
• Recognize reoccurring problems within the system and create solutions.
• Time management, organization, and heavy attention to detail.
• Meet individual, as well as team, goals.