Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Hub Coordinator
Inchcape Shipping Services
Jacintoport Blvd, Texas
03.2021 - 03.2022
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Implemented project management techniques to overcome obstacles and increase team productivity.
Improved office operations by automating client correspondence, record tracking and data communications.
Customer Service Coordinator
MSC Mediterranean Shipping
Spring, TX
07.2021 - 07.2022
Explained charges, fees, terms of sales, and service agreements to over 1000 customers daily.
Took ownership of customer issues and followed problems through to resolution.
Researched and corrected customer concerns to promote company loyalty.
Program Assistant
Child Advocates
Houston, TX
01.2020 - 03.2021
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Assisted with planning and coordinating day-to-day and special program activities.
Managed both digital and physical filing systems and retrieved documents as required.
Education
Bachelor of Science - Psychology
University of Houston, Houston, TX
05.2015 - 05.2019
Skills
Inter-department collaboration
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Timeline
Customer Service Coordinator - MSC Mediterranean Shipping
07.2021 - 07.2022
Hub Coordinator - Inchcape Shipping Services
03.2021 - 03.2022
Program Assistant - Child Advocates
01.2020 - 03.2021
University of Houston - Bachelor of Science, Psychology