Sridevi Poosaikkannu
Bothell,WA
Summary
Accomplished AI Business Analyst and Program Manager with 13+ years of experience in business consulting, application development, and enterprise solution delivery, including 8+ years specializing in business analysis. Skilled in leading end‑to‑end project lifecycles—from requirements gathering and functional design to quality assurance, BI reporting, and post‑deployment support. Experienced in developing AI specification plans, supporting AI‑enabled feature implementation, and translating business needs into actionable technical requirements. Strong background in warehouse, inventory, and supply chain operations, with hands‑on experience improving system workflows and data accuracy. Adept at collaborating with cross‑functional teams, managing stakeholder expectations, and driving successful delivery for clients including Microsoft Azure, Acer, and AT&T.
Overview
18
18
years of professional experience
Work History
Business Analyst II / Product Owner – Distribution
Expeditors
Lynwood Center, WA
06.2025 - Current
- AI Specification Development — Led creation of AI Spec Kit deliverables, including structured requirement plans, task breakdowns, and implementation guidelines for integrating AI‑powered features into enterprise applications.
- AI‑Driven Solution Support — Collaborated with engineering teams to refine AI model requirements, validate outputs, and ensure successful adoption of AI‑enabled workflows across business processes.
- Requirements Analysis — Gathered, analyzed, and validated business requirements; translated them into clear user stories, UI specifications, and feature documentation.
- Cross‑Functional Collaboration — Partnered with product owners, developers, and QA to ensure alignment, clarify requirements, and support smooth feature delivery.
- Legacy System Migration — Performed detailed analysis of legacy SmallTalk systems and converted functionality into requirements for new platforms.
- Documentation & Process Mapping — Created comprehensive documentation including process flows, UI layouts, business rules, and system behavior analysis across Inventory and Work Order modules.
- Agile Delivery — Participated in Agile ceremonies, refined user stories based on spike findings, and supported sprint execution by resolving blockers and ensuring readiness.
Program Manager/Senior Technical Business Analyst
AT&T
Bothell, WA
02.2022 - Current
- Tech M Hybrid at AT&T, Sr Software Engineer/Project Manager:
- Responsible for delivering projects.
- Wrote SQL queries for forecasting results with metrics.
- Project Management and Collaboration:
- Gathered and prioritized requirements, engagement, usage, and profitability with multiple stake holders
- Collaborated with Architects to review features against user stories and explain requirements to development teams.
- Worked with product teams to create features aligned with product strategy and business vision.
- Coordinated with internal stakeholders to ensure successful program implementation.
- Built Data Modelling and mapping document to update in the back end
- Monitor online sales in tableau dashboard daily. Comparing with sales data, Perform GAP Analysis and fill the Gaps
- Scrum Leadership and Testing:
- Led scrum teams, minimizing disruptions by clarifying requirements and engaging stakeholders.
- Performed User Acceptance Testing (UAT) to validate delivery against expectations.
- Built Dashboard in tableau for generating internal and external report
- Maintained positive vendor relationships by monitoring performance against contractual terms.
- Analyzed data collected during program operations and reported results accordingly.
Technical Business Analyst
Microsoft
Bellevue, WA
01.2020 - 10.2021
- Mindtree on-site at Microsoft, Interacted with Azure customers and provided technical support
- Conducted post-implementation reviews and provided feedback on performance metrics of new applications or systems.
- Prepared reports summarizing findings from research efforts.
- Provided technical support to Azure customers by resolving escalated, complex technical customer issues on the Azure Platform
- Identified and resolved customer issues by working closely with multiple Microsoft product groups
- Created reports and tracked metrics in Power BI for customer satisfaction scores
- Worked closely with Business Owners and Stakeholders to influence product roadmap based on feedback from customers
Technical Business Analyst
Google
Bothell, WA
05.2018 - 01.2020
- HCL consultant on-site at google, Optimized the google map experience for end users.
- Created BI reports to track quality of google maps by working with the testing team
- Supported the development team by helping them prioritize the right fixes for improving end user experience
- Responsible for creating status reports and communicating it out to Directors and CIO on status of certain projects
- Tracked deliverables and drove visibility into issues blocking delivery of projects
- Performed Quality assurance testing to validate fixes for UX issues in backend by sql query.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
Technical Business Analyst
Easy Design Systems
India
11.2010 - 02.2013
- Business analyst responsible for delivering the Acer customer support application to Acer.
- Facilitated sprint planning, daily scrums, stakeholder meetings, and software demonstrations.
- Developed test plan and created sign-off requirements for the dev team
- Lead the development team from project initiation through the delivery of final product.
- Provided training and technical support to the client for the application
- Worked closely with IT personnel to identify potential issues before they arise.
- Prepared reports summarizing findings from research efforts.
Web Developer
D&B TRANSUNION ADC
Chennai, India
05.2008 - 12.2009
- Developed customer facing web pages using C# and ASP.NET.
- Experience developing Stored procedures in SQL
- Implemented responsive design techniques to ensure optimal viewing experience across multiple devices.
- Tested cross-browser compatibility for websites and applications in Chrome, Firefox, Safari, Opera and Internet Explorer.
Education
Master of Science - Information Technology
Amrita School of Engineering
India06-2007
Skills
- Spec kit(AI tool)
- GitHub / GitLab
- Agile Scrum
- AzureDevops
- SQL
- Json
- MS Excel (Macros, Pivot tables, Look up)
- Snowflake
- Kafka
- Modelling/Documenting Tools
- Tableau
- PowerBI
- API
Timeline
Business Analyst II / Product Owner – Distribution
Expeditors
06.2025 - Current
Program Manager/Senior Technical Business Analyst
AT&T
02.2022 - Current
Technical Business Analyst
Microsoft
01.2020 - 10.2021
Technical Business Analyst
Google
05.2018 - 01.2020
Technical Business Analyst
Easy Design Systems
11.2010 - 02.2013
Web Developer
D&B TRANSUNION ADC
05.2008 - 12.2009
Master of Science - Information Technology
Amrita School of Engineering