SRIHARSHA THAMMISHETTY
Seattle
Summary
Senior Technical Program/Engineering Leader with 12+ years of experience in technical engineering leadership, process efficiency, and team development at AWS. Experienced in developing AI-driven workflows, large-scale enterprise platforms, and partner ecosystems influencing billions in revenue. Recognized for scaling TPM organizations from initial teams to 25+ members, driving cross-org execution (engineering, product, legal, sales), and engaging directly with executives and customers to deliver measurable results. Strong track record in operational excellence, automation, and strategic technical initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Manager, TPM
Amazon Web Services
Seattle
01.2022 - Current
- Leadership & Mentorship
- Scaled TPM organization to 25+ Technical Program Managers, Engineers, and Managers, improving team velocity by 40%
- Coached high-performing teams with 3 direct reports promoted to senior leadership roles
- Presented quarterly business reviews to VP+ executives, influencing strategic roadmap decisions for partner ecosystem investments exceeding $500M
- Product Portfolio
- Private Pricing Platform Overhaul – Led redesign of AWS private pricing systems influencing 80% of AWS revenue. Implemented AI-powered workflows and genetic algorithms achieving 70% cycle time reduction and 20% increase in deal closure rates. Partnered with ML scientists to develop predictive pricing models impacting thousands of enterprise customers globally.
- Partner Connections & SI/ISV Collaboration Platform – Spearheaded development of collaborative tooling connecting System Integrators, ISVs, and AWS sales teams. Drove AWS sales revenue to nearly $3 billion while influencing over $10B in total revenue. Engaged directly with C-suite executives at top SI partners and led cross-organizational alignment across 15+ teams.
- Enterprise Notification System Transformation – Directed enterprise-wide notification system overhaul with real-time Slack integration. Reduced deal closure time by 30% by enabling instant collaboration between sales, legal, and finance stakeholders across 5,000+ AWS employees.
- Validation Automation & Compliance Platform – Architected automated validation procedures reducing validation lifecycle from over 1 week to under 5 hours. Drove 75% latency reduction and 80% decrease in support tickets. Partnered with Legal and Compliance teams to embed regulatory requirements in automation logic.
- Operational Excellence & Security Initiatives – Implemented operational review frameworks and security mechanisms, leading to 30% decrease in customer-impacting issues. Established SLA monitoring with >95% adherence to project parameters and >85% support SLA achievement.
Manager, Technical Program Management
Amazon
Seattle
01.2017 - 01.2021
- Leadership & Mentorship
- Led 15-member team of Managers, TPMs, and Engineers driving pivotal organizational initiatives across Prime and offer management systems
- Mentored 5 SDEs to cross-skill on Salesforce support, expanding team capabilities and reducing dependency on external vendors
- Product Portfolio
- Prime Country Launch Acceleration – Achieved 50% reduction in time-to-market for Prime country launches through strategic task consolidation and intelligent automation. Led technical program management for launches across 8 countries in EMEA and APAC regions.
- Offer Management Platform Modernization – Drove modernization of legacy offer management systems, migrating to microservices architecture. Reduced offer creation time by 60% and improved pricing accuracy by eliminating manual data entry.
- KPI Framework & Operational Metrics – Established comprehensive KPI frameworks ensuring >95% adherence to project parameters and >85% support SLAs. Built executive dashboards providing real-time visibility into program health and risk mitigation.
- Technical-Product Bridge & Strategy – Acted as bridge between technical and product organizations, translating product vision into detailed technical specifications. Collaborated with product leadership on 3-year vision and strategy, influencing roadmap prioritization across 20+ engineering teams.
Technical Program Manager
Amazon
Seattle
01.2014 - 01.2017
- AWS Partner Portal – Founding Platform – Spearheaded design and launch of the first AWS Partner Portal used by thousands of partners globally. Defined user experience, technical architecture, and integration requirements. Improved partner engagement metrics by 200% within first year.
- Partner Compliance Automation – Orchestrated Partner compliance automation in Salesforce, increasing compliance rates from 47% to 95% within one year. Developed automated validation rules and notification systems reducing manual compliance review time by 80%.
Education
Masters in Business Administration -
Narsee Monjee Institute of Management Studies
01.2012
Bachelors in Computer Science and Engineering - undefined
Jawaharlal Nehru Technological University
01.2009
Skills
- Leadership & Mentorship – Scaled and led TPM organizations from initial teams to 25 Technical Program Managers, Engineers, and Managers; coached and developed high-performing teams; established operational review cadence; guided cross-functional squads through complex technical initiatives; presented to VP executives on strategic initiatives
- Enterprise Platform Development – Designed and delivered large-scale partner portals and collaboration platforms; CRM integration and data synchronization systems; notification and workflow management systems; private pricing platforms influencing 80% of AWS revenue; partner engagement tools driving $3B in sales revenue
- Process Efficiency & Operational Excellence – Achieved 75% latency reduction and 80% decrease in support tickets through systematic improvements; reduced time-to-market by 50% for country launches; slashed validation lifecycles from 1 week to under 5 hours; implemented KPI monitoring with >95% adherence rates
- Cross-Functional Collaboration – Partnered across Engineering, Product, Sales, Legal, Finance, and Support organizations; bridged technical and business stakeholders; drove alignment across multi-disciplinary teams; facilitated executive decision-making through data-driven insights
- Partner & Customer Engagement – Direct engagement with System Integrators (SIs), ISVs, and Fortune 500 enterprise partners; white-glove customer support and relationship management; translated customer pain points into product improvements; increased partner compliance rates from 47% to 95%
- Global Launches & Scalability – Delivered enterprise features to thousands of partners worldwide; managed Prime country launches across multiple regions; designed systems for global scale and compliance; ensured >85% support SLA adherence
Certification
- AWS Certified Solutions Architect Nov 2023
- AWS Certified Cloud Practitioner 2020
Timeline
Senior Manager, TPM
Amazon Web Services
01.2022 - Current
Manager, Technical Program Management
Amazon
01.2017 - 01.2021
Technical Program Manager
Amazon
01.2014 - 01.2017
Bachelors in Computer Science and Engineering - undefined
Jawaharlal Nehru Technological University
Masters in Business Administration -
Narsee Monjee Institute of Management Studies