As an engineer with 17+ years of working experience, have architected & designed various communications products starting from legacy to next-gen products including SMSC/MMSC to RCS & Unified Communication Systems for multiple Tier-1/2 Service providers across the globe focusing result-oriented successful delivery.
Currently working on a conversational commerce product which is aimed to help the small and micro business owners while providing native message experience to their customers using standard iOS/Android messaging platform aiming for nothing but better customer engagement solution.
Throughout the career, have played an instrumental role in helping the team solving challenging use cases with most possible generic solution which can be futuristic.
Am a quick learner and very good team player who can start working on Day 1 itself with accountability, ownership & responsibility.
Overview
17
17
years of professional experience
2
2
Certificate
Work History
Associate Director | Product Management
Mavenir Systems
Richardson, TX
09.2021 - Current
Lead teams of up to 50 personnel, supervising daily performance, product development progress following agile methodologies.
Oversaw business calendar of events and scheduled key initiatives.
Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
Liaised with technical counterparts at collaborate & design the product.
Managed multiple departments and coordinated with 6 different products to make sure process of product development goes on time with expected result.
Provided recommendations in development of different technologies and processes.
Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
Communicated all capacity, sourcing and technology gaps with upper management.
Managed and strengthened laboratory and processes schedules and long-term plans.
Senior Systems Architect
Mavenir Systems
Richardson, TX
01.2013 - 09.2021
Expert in analyzing & evaluating vendor requirements, providing responses & locking the scope of work.
Architect and System Engineer for Advanced Messaging Solution (RCS) based on GSMA RCS UP 1.0/ UP 2.0 / UP 2.x (Rich Communication Suite) and 3GPP IMS. Authored functional requirement specifications for Mavenir's Advanced Messaging (RCS) Solution.
Led the team at Mavenir for developing Next-Generation messaging Solution using RESTFul interface.
Created multiple Technical Requirements documents and defined scope for new technologies.
Provided the design & architecture for implementation of NNI (Network to Network Interface) for RCS Service benefitting millions of subscribers.
Worked cross functionally in collaboration with development, QA, product managers and other teams to deliver a Unified Communication and Collaboration (UCC) solution.
Senior System Architect for Unified Communication and Collaboration (UCC) Suite for messaging. Led UCC messaging service technical requirements gathering with customer.
Expert in analyzing & evaluating vendor requirements, providing responses & locking the scope of work.
Architect and System Engineer for Advanced Messaging Solution (RCS) based on GSMA RCS UP 1.0/ UP 2.0 / UP 2.x (Rich Communication Suite) and 3GPP IMS.
Authored functional requirement specifications for Mavenir's Advanced Messaging (RCS) Solution.
Led the team at Mavenir for developing Next-Generation messaging Solution using RESTFul interface.
Created multiple Technical Requirements documents and defined scope for new technologies.
Provided the design & architecture for implementation of NNI (Network to Network Interface) for RCS Service benefitting millions of subscribers.
Worked cross functionally in collaboration with development, QA, product managers and other teams to deliver a Unified Communication and Collaboration (UCC) solution.
Senior System Architect for Unified Communication and Collaboration (UCC) Suite for messaging. Led UCC messaging service technical requirements gathering with customer.
Designed internal process improvements to automate repetitive tasks, shortening data delivery times.
Unified disparate data structures and operating environments during revamps of processing facilities, data centers and more.
Senior Solutions Analyst
Huawei Technologies
Bengaluru, Karnataka
08.2010 - 01.2013
Analysis of customer RFP/RFI/SOC and replying these based on Messaging products and Solutions.
Preparing Technical Solutions and Proposals and Technical Presentations.
Analyzing & Preparing Feature Requirement Specifications as Post-sales process to define the deliverables while meeting customer business objectives.
Co-ordinate with R&D team for smooth implementation while ensuring correct and expected result.
And also meet customer at various geographical regions and consult and clarify their queries.
Also presented them best possible solution while addressing the pain-points of customer.
I widely work for mVAS products of Mobile Messaging solutions like SMSC, SMS Router, SMS Firewall, MMSC, VMS, VAS Cloud, RCS etc
Analyzed existing systems and databases and recommended enhancements to solve business needs.
Technical Lead
Comviva Technologies
Bangalore, Karnataka
12.2004 - 08.2010
Investigated and addressed system issues to enhance usability and improve functionality.
Mentored junior team members, providing educational expertise on technical concepts.
Led DevOps teams during continuous integration / continuous delivery (CI/CD) processes.
Built product feature lists with customers and internal stakeholders.
Designed and monitored required support structure needed to confirm stable and scalable application rollouts.
Defined parameters for technical development tasks such as API and data acquisitions.
Oversaw installation of software programs and hardware systems to meet requirements.