Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 19-year record of building positive relationships with internal and external stakeholders.
Overview
16
16
years of professional experience
Work History
IT Director
Revel Consulting Services
01.2024 - Current
Develop and implement the strategic vision for support and development, ensuring alignment with development best practices.
Evaluate business and technology requirements to determine the best outcome.
Liaison with subject matter experts and determine the best way to integrate external systems into the native technology footprint.
Manage, mentor, and develop the team, providing guidance and support to help them achieve their objectives. Monitor resource allocation and performance across all levels, ensuring optimal utilization of personnel and resources.
Partner with business analysts and users to understand business requirements for administration, configuration, and support for maintenance or enhancement of existing systems.
Identify gaps in existing technology based on business capability roadmaps and determine the best way to fill the gap using existing or new applications.
Ensure applications are implemented and configured to meet business and technical requirements as well as best practices.
Business Relationship Manager
Tata Consulting Services
12.2008 - 11.2023
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Achieved or exceeded company-defined sales quotas.
Developed and maintained strong working relationships with professionals within assigned territory.
Presented professional image consistent with company's brand values.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
Master of Science - Computer Applications Development
Andhra University
Visakhapatnam
05-2005
Skills
Business development
IT Strategy and Operations
Application Modernization and Microservices
Servicenow Implementations & Integrations
Data Center modernization
Cloud Migration Strategy
Information security
Software development
Disaster recovery
IT Service Delivery
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
IT Director
Revel Consulting Services
01.2024 - Current
Business Relationship Manager
Tata Consulting Services
12.2008 - 11.2023
Master of Science - Computer Applications Development
Andhra University
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