KITO M. BRADFORD
Rockville,Maryland
Summary
Technology and consulting leader with over 20 years of experience delivering business results through enterprise systems integration, ERP/CRM consolidation, and scalable platform development across rapidly scaling service-based organizations. Proven track record building proprietary enterprise solutions from scratch that aggregate data and unify business operations across multiple business units including sales, accounting, customer service, field operations, and logistics. Expert in vendor selection and management, business integration projects, data pipeline architecture, and leading technology consolidations for residential and commercial service companies while managing distributed teams and aligning technology strategy with aggressive growth objectives.
Overview
26
26
years of professional experience
Work History
IT Director
SEVENTH SENSE CONSULTING, LLC
06.2020 - Current
- Led development of Enlightened Solutions™, a comprehensive acquisition and spend management platform built with an Angular frontend, SharePoint data services and APIs, and hosted in Azure, supporting procurement and financial management workflows across multiple federal and commercial business units
- Architected and implemented extensive vendor selection and management processes, negotiating enterprise software licensing and renewal contracts while establishing vendor oversight frameworks that reduced technology costs by streamlining supplier relationships across multiple business units
- Architected enterprise data pipeline architecture connecting multiple disparate internal and external data sources, creating unified executive dashboards using Tableau, Power BI, and Power Apps for real-time business intelligence across portfolio operations
- Led high-visibility big data initiative at FEMA (FEMA Stat), designing and implementing data lakes, ETL processes, and executive dashboards that consolidated operations from multiple separate government systems to deliver actionable insights to senior leadership
- Established SDLC governance processes and managed distributed development teams across multiple projects, ensuring scalable technology operations aligned with rapid organizational growth and multi-stakeholder requirements
Senior Product Manager
ADITI CONSULTING/PAYPAL CREDIT
11.2019 - 05.2020
- Managed critical technology integration projects as part of PayPal's Global Pay Later (GPL) rollout, supporting high-throughput, event-driven systems processing large volumes of financial data in near real-time
- Led API integration initiatives connecting disparate financial systems (AUDDIS/ADDACS) across multiple business units, ensuring seamless data flow and operational efficiency
- Coordinated cross-functional technology teams using SAFE Agile methodologies, prioritizing product backlogs and managing day-to-day software development activities
Product Manager/Owner
CHOICE HOTELS INTERNATIONAL
03.2019 - 10.2019
- Company Overview: (Hospitality Services)
- Streamlined vacation rentals service platform and led full implementation of high-volume payment workflow systems across multiple property management operations, demonstrating ability to integrate complex service delivery processes across distributed business units
- Developed and implemented technology solutions that increased booking revenue by 30% through A/B testing and data analytics, showcasing ROI-driven technology leadership in service-based business environment
Product Manager/Owner
FRONTPOINT, US
09.2017 - 01.2019
- Company Overview: (Residential Security Services Company)
- Led development and enhancement of Workbench, a proprietary enterprise ERP system built in .NET and hosted on Microsoft Azure that served as the unified technology backbone consolidating all business operations across multiple service delivery departments in a rapidly scaling residential services environment
- Architected comprehensive ERP platform integrating sales, accounting, customer service, field operations, logistics, fulfillment, and business intelligence functions - demonstrating end-to-end systems consolidation expertise required for multi-business unit integrations
- Built automated recurring monthly revenue (RMR) billing systems and customer lifecycle management platforms supporting scalable residential service operations and high-volume transaction flows across multiple service territories
- Collaborated with cross-functional teams to perform competitive analysis and digital transformation initiatives for residential services operations, ensuring technology alignment with aggressive growth objectives in the home services market
Product Manager
THE CENTER FOR ORGANIZATIONAL EXCELLENCE, INC.
01.2016 - 04.2017
- Collaborated with executive leadership to develop go-to-market strategy and pricing models for cybersecurity risk management platform, supporting both cloud-based and on-premises deployments
- Led technology architecture decisions balancing innovation with business priorities and ROI considerations
Java Software Developer/Consultant
ACENTIA, A MAXIMUS FEDERAL COMPANY
10.2012 - 01.2016
- Built enterprise Java applications using Spring, Struts, and Hibernate frameworks; led user acceptance testing sessions and technical documentation
- Demonstrated hands-on development expertise in large-scale system implementations
Software Analyst
SUCCESSFACTORS, an SAP COMPANY
09.2011 - 10.2012
- Optimized enterprise software systems, managed ETL processes, and led system upgrade planning based on stakeholder requirements
- Gained experience with enterprise software integration and system optimization methodologies
Senior Consultant
CAPITAL TITLE & ESCROW, LLC - COSMOPOLITAN SETTLEMENTS, INC. - BRADFORD TITLE & ESCROW, LLC
08.1999 - 09.2008
- Developed and executed business integration strategies across multiple affiliated service companies, creating operational arrangements that increased combined revenue by 33% through streamlined service delivery processes
- Led regional business development strategy and managed multi-company sales operations with a 10-person cross-functional team, demonstrating leadership in service-based business environments and multi-entity operational management
Education
Master of Business Administration (M.B.A.) - Information Systems
The Johns Hopkins University - Carey Business School
06.2014
Bachelor of Science - Computer Science
University of Maryland University College
06.2011
Skills
- Multi-Business Unit Integration
- Enterprise ERP/CRM Consolidation
- Vendor Selection & Management
- Business Integration Projects
- Field Service Operations
- Residential Services Technology
- Data Pipeline Architecture
- Portfolio Operations Management
- SharePoint/Angular/NET Development
- Team Leadership
- API Integration
- Operational Consolidation
- SaaS Development
- Cloud Migrations (AWS, Azure)
- Tableau, Power BI, Power Apps
- Service-Based Business Models
- Rapidly Scaling Environments
Languages
Spanish
Full Professional
Timeline
IT Director
SEVENTH SENSE CONSULTING, LLC
06.2020 - Current
Senior Product Manager
ADITI CONSULTING/PAYPAL CREDIT
11.2019 - 05.2020
Product Manager/Owner
CHOICE HOTELS INTERNATIONAL
03.2019 - 10.2019
Product Manager/Owner
FRONTPOINT, US
09.2017 - 01.2019
Product Manager
THE CENTER FOR ORGANIZATIONAL EXCELLENCE, INC.
01.2016 - 04.2017
Java Software Developer/Consultant
ACENTIA, A MAXIMUS FEDERAL COMPANY
10.2012 - 01.2016
Software Analyst
SUCCESSFACTORS, an SAP COMPANY
09.2011 - 10.2012
Senior Consultant
CAPITAL TITLE & ESCROW, LLC - COSMOPOLITAN SETTLEMENTS, INC. - BRADFORD TITLE & ESCROW, LLC
08.1999 - 09.2008
Bachelor of Science - Computer Science
University of Maryland University College
Master of Business Administration (M.B.A.) - Information Systems
The Johns Hopkins University - Carey Business School
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