Sristi Chilla
Rochester Hills,Michigan
Summary
Detail-oriented Business Analytics graduate student skilled in data analysis and customer service, with a track record of enhancing student experiences through effective communication and organization. Successfully managed office operations and large-scale events, leveraging technical skills in Excel and Python to support data-driven decisions.
Overview
3
3
years of professional experience
Work History
Student Office Assistant
Oakland University Housing
Rochester Hills, Michigan
10.2023 - 04.2025
- Manage documentation, scheduling, student inquiries, and office communications with strong attention to detail
- Support staff and students while ensuring professional and efficient service
- Collaborate with multiple departments to improve office workflow and student experience
- Assisted residents with inquiries and resolved issues efficiently.
- Responded to phone inquiries from students and parents regarding admissions, courses, and tuition payment plans, ensuring accurate information delivery.
- Provided administrative support to housing coordinators and management team.
- Provided administrative and operational support in a fast-paced university housing office.
- Maintain organized records and assist with data entry and office systems
- Maintained accurate records of resident information in housing databases.
- Coordinated inventory and managed office supplies to ensure housing services operated smoothly.
- Scheduled appointments and organized meetings for housing staff.
- Communicated effectively with diverse student populations regarding policies.
- Created and distributed informational materials to enhance residents' understanding of housing resources.
- Executed detail-oriented tasks within strict deadlines to maintain operational efficiency.
K-12 Tutor
Grade Potential Tutoring
10.2022 - 03.2023
- Adapted teaching methods to align with diverse learning styles, improving student engagement and comprehension
- Delivered personalized academic support, enhancing student understanding across multiple subjects
- Collaborated with students and parents to foster strong communication, strengthening educational support networks
- Maintained organized lesson plans and progress tracking
Barista
Starbucks
05.2022 - 09.2022
- Crafted high-quality beverages following standardized recipes and procedures.
- Delivered high-quality customer service in a fast-paced environment
- Managed orders with accuracy and professionalism to enhance customer satisfaction
- Provided exceptional customer service by engaging with customers and addressing their needs.
- Collaborated with team members to ensure seamless service during high-volume periods
- Enhanced multitasking abilities through managing multiple customer orders simultaneously during peak hours.
- Maintained clean and organized workstations to promote safety and operational efficiency
Education
Master of Science - Business Analytics
Oakland University
05.2027
Bachelor of Arts - Psychology
Oakland University
04.2025
High School Diploma - undefined
Troy High School
06.2020
Skills
- Data entry
- Microsoft Excel
- Microsoft Access
- Microsoft Word
- PowerPoint
- Project scheduling
- Customer Service
- Client Support
- Business Documentation
- Team Collaboration
- Time Management
- Problem solving
- Effective communication
Accomplishments
- Top 4 Finalist in Indian Idol, 2025
- ATA Pageant Winner, 2022
- TANA Pageant Runner-Up, 2023
- Singing Show Performance Awards, a good number
Activities
- Volunteer at Henry Ford Cancer Institute, 2022-2023
- Professional Singer, est. 2018
- Dance choreographer
- Summer Camp Counselor
- Co-Chair for TANA youth (Indian Organization)
Leadership And Creative Experience
- Content Creator & Digital Brand Manager, Built and managed a personal digital brand with 35K+ social media followers, created music, video, lifestyle, and marketing content with strong audience engagement, experienced in audience analytics, social media strategy, branding, and digital marketing, managed content planning, promotions, collaborations, and community engagement.
- Finalist, Telugu Indian Idol, Recognized as a finalist in a major international Telugu singing competition, performed for large audiences and collaborated with entertainment industry professionals, developed strong public speaking, stage presence, adaptability, and performance skills.
- Event Coordination & Management, Assisted in organizing and coordinating large-scale Indian cultural and music events with attendance exceeding 20,000 people, supported logistics, communication, promotions, artist coordination, and audience engagement, experienced working in high-pressure event environments requiring strong teamwork and organization.
Timeline
Student Office Assistant
Oakland University Housing
10.2023 - 04.2025
K-12 Tutor
Grade Potential Tutoring
10.2022 - 03.2023
Barista
Starbucks
05.2022 - 09.2022
Master of Science - Business Analytics
Oakland University
Bachelor of Arts - Psychology
Oakland University
High School Diploma - undefined
Troy High School