Selena Remy
Buford,GA
Summary
Extroverted and dependable server with over seven years experience delivering excellent customer service to guests in dining establishments. Experienced in all aspects of the restaurant industry from hosting and bartending to serving. Positive attitude and energy have earned praise from employers and customers, along with my ability to multitask and work well under pressure.
Overview
8
8
years of professional experience
Work History
Server
Sufi's Kitchen
11.2018 - Current
- Explained menu items and suggested appropriate options for food allergy concerns and dietary restrictions.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Handled challenging customer situations with professionalism and empathy, resolving issues to the satisfaction of both guests and management.
Server
AMC Dine In Theatre
12.2018 - 06.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Remained focused, calm and professional during peak rush hours.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server and Hostess
Diner At Sugar Hill
05.2015 - 08.2018
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Took up to 50+ reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Lanier High School
Sugar Hill, GA05.2017
Skills
- Guest Engagement
- Order Accuracy
- Problem-solving skills
- High-Volume Dining
- Strong communication skills
- Food Safety Understanding
Timeline
Server
AMC Dine In Theatre
12.2018 - 06.2019
Server
Sufi's Kitchen
11.2018 - Current
Server and Hostess
Diner At Sugar Hill
05.2015 - 08.2018
High School Diploma -
Lanier High School
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