SSEBUGUZI FRANCIS HAPPY
Doha
Summary
Qualified Loss Prevention Supervisor offering five years of experience and commitment to comprehensive management of asset protection systems. Intuitive knowledge of security and surveillance with extensive knowledge of [Area of expertise].
Overview
8
8
years of professional experience
Work History
Loss Prevention Supervisor
Marriott Marquis City Centre Hotel
03.2021 - Current
- Trained staff on loss prevention tactics and company procedures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Completed incident reports and activity logs for accurate, current records.
- Trained personnel on security best practices, protocols and procedures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Conducted daily store walk-throughs to identify potential security risks.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Liaised with law enforcement and security personnel in issue investigation.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
- Reviewed and updated store security policies and procedures.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Observed video surveillance systems for prompt emergency response.
- Trained all new executives and asset protection personnel.
Security Supervisor
Al Fursan Security Company
12.2018 - 01.2021
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Collaborated with management to develop security policies and procedures.
- Developed and implemented strategies to prevent and respond to security incidents.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Responded swiftly to security incidents and effectively resolved security issues.
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Kept team compliant with security protocols and appearance standards.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Evaluated security systems and procedures to identify areas for improvement.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Established and maintained close working relationships with local law enforcement officers.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
- Coordinated protective service operations with other emergency response agencies.
- Coordinated with IT personnel regarding security of digital assets and information systems.
- Determined security budgets and identified opportunities to optimize resource utilization.
Security Officer
Tight Security Group LTD
10.2015 - 10.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
Kawanda Senor Secondary School
Sembabule Uganda02.2014
Ministry of Interior Training Security(Qatar)
International Training Academy Qatar
Doha Qatar11.2019
Certificate in Basic First Aid With CPR And AED
DISS
Doha Qatar05.2021
Screener Course And Aviation Security Course
Hamad International Airport
Doha Qatar04.2020
Training Program For Essential Service Providers
Qatar Tourism
Doha Qatar10.2022
Diploma in Microsoft Office Excel
Alison
08.2023
Skills
- First Aid Certified
- Crime Prevention Master
- CoInspect
- CCTV Surveillance
- Property Patrol
- Investigations
- Law Enforcement Collaboration
- Witness Interviews
- Crisis Situations
- Staff Training
- Fraudulent Activities Investigations
- Security Measures
Languages
Swahili
Native language
English
Advanced
C1
Timeline
Loss Prevention Supervisor
Marriott Marquis City Centre Hotel
03.2021 - Current
Security Supervisor
Al Fursan Security Company
12.2018 - 01.2021
Security Officer
Tight Security Group LTD
10.2015 - 10.2017
Kawanda Senor Secondary School
Ministry of Interior Training Security(Qatar)
International Training Academy Qatar
Certificate in Basic First Aid With CPR And AED
DISS
Screener Course And Aviation Security Course
Hamad International Airport
Training Program For Essential Service Providers
Qatar Tourism
Diploma in Microsoft Office Excel
Alison
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