Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Tow

Berthoud,CO

Summary

Goal-oriented individual versed in greeting a high-volume of customers. Reliable and upbeat, works well with all types of personalities. Organized and dependable with a successful history of managing multiple priorities with a positive attitude. Highly motivated with extensive customer service and sales experience. Skilled at completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Sales Associate

Savvy On Pearl
08.2023 - Current


  • Engaged with customers to build rapport and loyalty.
  • Prioritized helping customers over completing other routine tasks in store.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Barista

Ziggi's Coffee
06.2022 - 08.2023
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Hostess

On The Border Restaurant
07.2021 - 04.2022
  • Promoted business loyalty by fostering positive customer relationships.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

Bachelor of Science - Integrative Physiology

University of Colorado At Boulder
Boulder, CO
05.2027

High School Diploma -

Berthoud High School
Berthoud, CO
05.2023

Skills

  • Point of sale operations
  • Customer Service
  • Store Organization
  • Problem-Solving
  • Honest and Dependable
  • Multi-tasking strength

Timeline

Sales Associate

Savvy On Pearl
08.2023 - Current

Barista

Ziggi's Coffee
06.2022 - 08.2023

Hostess

On The Border Restaurant
07.2021 - 04.2022

Bachelor of Science - Integrative Physiology

University of Colorado At Boulder

High School Diploma -

Berthoud High School

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Sydney Tow