Stacee Jaeger
New Richmond,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic with adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented and well-versed in medical terminology. Seeking a dynamic role with a growing team where resourcefulness, adaptability and hard work will be valuable.
Overview
20
20
years of professional experience
Work History
Surgery Scheduler
Hudson Physicians
Hudson, WI
05.2023 - Current
- Provided patient education and answered questions regarding the surgery process.
- Coordinated patient appointments and ensured accuracy of information in the system.
- Responded to patient inquiries regarding procedure availability and scheduling.
- Resolved conflicts between patient needs and provider availability.
- Ensured all necessary paperwork was completed prior to scheduled procedures.
- Advised patients about preparation requirements before undergoing a procedure.
- Identified potential problems in the schedule process before they occurred.
- Assisted patients with canceling and rescheduling appointments.
MRI Scheduler
Twin Cities Orthopedics
Woodbury, MN
01.2020 - 05.2023
- Greeted patients upon arrival and provided them with necessary paperwork.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Verified insurance information prior to appointment booking.
- Reviewed patient medical history documents prior to appointment scheduling.
- Ensured compliance with HIPAA regulations when handling confidential information.
- Provided assistance with additional tasks as needed or requested by management.
Medical Appointment Scheduler
Summit Orthopedics
Woodbury, MN
10.2013 - 12.2019
- Entered new patient data into an electronic health record system.
- Verified insurance eligibility prior to scheduling appointments.
- Utilized scheduling software programs to efficiently book appointments according to physician availability.
- Assisted patients with canceling and rescheduling appointments.
- Coordinated appointments with customers and staff members according to availability.
Radiology Scheduler
St Paul Radiology
Saint Paul, MN
01.2005 - 10.2013
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
- Coordinated patient appointments with physicians, hospitals and other healthcare facilities.
- Verified insurance coverage for radiology procedures to ensure accurate billing practices.
- Explained the purpose of each test to patients to ensure understanding prior to procedure.
- Assessed patient eligibility for radiology studies according to protocol guidelines.
Education
Medical Administrative Assistant
Globe College of Business
Saint Paul, MN10-1995
Skills
- HIPAA Compliance
- Educating patients
- Schedule Coordination
- Insurance Verification
- Effective Communication
- Scheduling expertise
- Medical Terminology
- Teamwork and Collaboration
- Detail Oriented
References
References available upon request.
Timeline
Surgery Scheduler
Hudson Physicians
05.2023 - Current
MRI Scheduler
Twin Cities Orthopedics
01.2020 - 05.2023
Medical Appointment Scheduler
Summit Orthopedics
10.2013 - 12.2019
Radiology Scheduler
St Paul Radiology
01.2005 - 10.2013
Medical Administrative Assistant
Globe College of Business