Stacey Adams
Mesa,AZ
Summary
I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. I have a strong work ethic and very effective communication skills. I’m eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
FOH Manager
Wren and Wolf
Phoenix, AZ
06.2025 - Current
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Implemented new menu items in coordination with the chef, boosting overall sales revenue.
- Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
Bar Manager/Bartender
On The Rocks (The Paseo)
Apache Junction , Arizona
01.2022 - 06.2025
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Assisted staff by serving food and beverages or bussing tables.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Greeted customers and provided excellent customer service.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Bartender/Bar Manager
Uptown Eatery and Tap
Plainfield , IL
08.2008 - 12.2021
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Stocked ice bins and coolers as needed throughout shift.
- Greeted customers and provided excellent customer service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Attended regular training sessions to stay updated on new products or trends.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Performed opening and closing duties including restocking supplies.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Joliet Township High School
Joliet, IL05-1997
Skills
- Team leadership
- Time management
- Efficient
- Organized
- Friendly
- Ability to work under pressure
- Assertive
Certification
- Servsafe Food Handler
- Title 4 Basic Liquor Law Training
References
John Cavanaugh - (602) 770-9356
Raymond James - (815) 980-9807
Steve Gruben - (815) 342-6075
Timeline
FOH Manager
Wren and Wolf
06.2025 - Current
Bar Manager/Bartender
On The Rocks (The Paseo)
01.2022 - 06.2025
Bartender/Bar Manager
Uptown Eatery and Tap
08.2008 - 12.2021
High School Diploma -
Joliet Township High School