Stacey Attanasio
Somerville,MA
Summary
Compassionate and highly organized Laboratory Operations Supervisor and Laboratory Technician with 4 years of experience in GMP and non-GMP lab settings, trained to handle issues and remain level-headed. Reliable and hardworking with great interpersonal and team collaboration skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Laboratory Operations Supervisor
Flagship Facility Services Inc.
Somerville, MA
09.2024 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Led a team of 22 technicians across 14 lab sites, ensuring efficiency and productivity were maintained at optimal levels.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Developed strong relationships with customers through excellent customer service practices.
- Maintained accurate records of employee attendance and performance evaluations.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Trained, mentored and motivated employees to maximize team productivity.
- Trained new employees on proper job functions and company policies and procedures.
- Directed employees on how to use equipment properly and safely.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Oversaw compliance with safety and quality standards, significantly reducing incident rates.
- Consulted with managers to resolve problems related to employee performance and work schedules.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Resolved client complaints in a timely manner to maintain client satisfaction.
Server
Avenue Kitchen and Bar
Somerville , MA
08.2019 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Delivered food orders promptly and courteously.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Laboratory Support Technician
Flagship Facility Services
Somerville, MA
04.2021 - 09.2024
- Responsible for day-to-day maintenance of shared lab equipment, including but not limited to freezers, incubators, centrifuges, and biosafety cabinets, to ensure efficient operations and cleanliness.
- Manage chemical and biohazard waste in laboratories while adhering to regulatory guidelines.
- Operated equipment and machinery according to safety guidelines.
- Adhere to all departmental SOPs, policies, safety procedures, and protocols within the GMP space.
- Maintained up-to-date training records on all procedures, protocols, and SOPs applicable to work duties.
- Interface with vendors responsible for operational tasks (janitorial, pest control, lab vendors).
- Receive, manage, and monitor CO2, LN2, HP, and Argon gas cylinders and dewars.
- Operate the autoclave and lab dishwashers to support laboratory members.
- Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.
- Assisted in the troubleshooting and repair of laboratory equipment, minimizing downtime and ensuring continuous operation.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Participated in extra training and courses to refine and improve upon industry knowledge.
Education
High School Diploma -
Cambridge Rindge and Latin High School
Cambridge, Ma01.2002
Skills
- BMRAM
- Lab Safety
- Coupa
- Elemental
- Veeva Systems
- Equipment maintenance
- Laboratory operations
- Regulatory compliance
- Inventory management
References
Available upon request.
Community Service
Organized an annual collection of Thanksgiving dinner items to be distributed to less fortunate families in my local Cambridge/Somerville community for the past 8 years.
Certification
- DOT
- RCRA
- OSHA 10
References
References available upon request.
Timeline
Laboratory Operations Supervisor
Flagship Facility Services Inc.
09.2024 - Current
Laboratory Support Technician
Flagship Facility Services
04.2021 - 09.2024
Server
Avenue Kitchen and Bar
08.2019 - Current
High School Diploma -
Cambridge Rindge and Latin High School
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