Stacey Baxley

Worked in production Sorted through Gaylords of product that was donated for linens priced it and put onto rack to put out onto sales floor robarter for cloth pricing pieces of clothing on each rack and tagging them get ready to roll out on to sales floor and was janitor also

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Tracked substitutions and informed customers of changes.
• Worked productively with customers to meet order requirements and service expectations.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
• Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
• Managed online shopping orders and deliveries, ensuring timely receipt of purchases.

Stacked newspaper onto carts when came out of press room and inserted ads and flyers into machine to go into newspaper stacked bundles newspaper onto pallets getting them ready for couriers

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
• Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.