Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stacey Blair

Stacey Blair

Shingle,CA

Summary

Accomplished Managing Director at CandyStrike Emporium, adept in quality management systems and exceptional leadership. Excelled in enhancing service delivery, achieving significant customer satisfaction, and mentoring new leaders. Demonstrated expertise in multitasking and conflict resolution, ensuring operational excellence and financial proficiency. Proven track record in surpassing financial targets through innovative strategies and effective team management.

Overview

15
15
years of professional experience

Work History

Fiscal Technician

El Dorado County Tax Collector
10.2020 - Current

Work closely with the assessor's office to prepare tax bills, mailing out tax bills and collections. Auditing and reviewing of collections and processes.

Health businesses establish proper business licenses

Manager of Operations

Surplus Equipment, Partners
08.2019 - 10.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Streamlined operational processes by implementing efficient workflow management strategies.

Dispatcher

Gilmore Heating & Air
12.2016 - 02.2019

* Built cooperative relationship and rapport with clients and actively sought information to understand issues, needs and expectations.

* Work under stressful conditions and react appropriately using good judgement.

* Maintained positive & respectful relationships and communication with clients, co-workers and supervisors.

* Able to effectively handle multiple tasks to receive and communicate information to and from several sources ensuring calls for service are dispatched and monitored in a timely manner.

* Possess a clear and understandable radio and telephone voice.

Be compassionate, maintain good judgement with high degree of emotional self-control while being empathetic and sensitive.

* Processed & closed out tickets, processing payments, reconciling technicians end of day.

Managing Director

CandyStrike Emporium
05.2009 - 10.2016
  • Ensured smooth operations by managing office workflow and administrative processes.
  • Ensured that customers received outstanding service to not only maintain but to extend relationships for future business opportunities.
  • Recruited and hired talent for all operations and service delivery and managed branch offices by mentoring and cross training new leadership as part of succession planning.
  • Sales, service and customer satisfaction, oversee daily activities directly related to creating products.
  • Management, innovation, preparation and quality control of in-house fudges and chocolates.
  • Established performance targets for staff members and tracked the results.
  • Determine goods & services offered, ordering, receiving and pricing inventory based off of customer demand.
  • Daily cash handling/balance, bank reconciliation, prepare and review financial statements, sales and activity needing cost reduction and program improvement.

Education

Business Management

The University Of Texas At Arlington
Arlington, TX

Skills

  • Quality management systems knowledge
  • Data entry
  • Excellent time management
  • Service coordination
  • Prioritizing calls
  • Dispatching field personnel
  • Great interpersonal and communication skills
  • Leadership
  • Self-motivated
  • Conflict resolution
  • Great ability to multi-task
  • Schedule creation and management

Timeline

Fiscal Technician

El Dorado County Tax Collector
10.2020 - Current

Manager of Operations

Surplus Equipment, Partners
08.2019 - 10.2021

Dispatcher

Gilmore Heating & Air
12.2016 - 02.2019

Managing Director

CandyStrike Emporium
05.2009 - 10.2016

Business Management

The University Of Texas At Arlington
Stacey Blair