Stacey Blanton
Oxford,MS
Summary
Property management professional with solid background in student housing properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.
Overview
18
18
years of professional experience
Work History
Property Manager
American Campus Communities
04.2008 - 03.2026
- Streamlined rent collection processes, significantly reducing late payments.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
- Developed comprehensive emergency response plan, improving preparedness for unexpected
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Responded to Common Area Maintenance (CAM) inquiries.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate
- Managed tenant relations, ensuring prompt resolution of inquiries and maintenance requests.
- Oversaw leasing processes, including screening applications and conducting property tours.
- Coordinated maintenance schedules, optimizing response times for service requests.
- Implemented marketing strategies to enhance occupancy rates and attract prospective residents.
- Developed annual budgets, monitoring expenses to align with financial targets.
- Trained new staff on operational procedures and property management software systems.
- Conducted regular property inspections, identifying areas for improvement and maintenance needs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
Skills
Payment collection
Timeline
Property Manager
American Campus Communities
04.2008 - 03.2026