Stacey Carpenter
smithville,TX
Summary
Accomplished General Manager recognized for effective leadership in operations. Expertise in budget management and cross-functional collaboration drives continuous improvement and operational excellence, contributing to enhanced customer satisfaction.
I have years of experience managing teams in many departments. I am an enthusiastic team player that thrives under pressure. My team goals are customer based satisfaction and retention. I work to provide a team culture that exceeds expectations.
Overview
19
19
years of professional experience
Work History
General Manager
The Caprice LLC
Smithville, TX
04.2021 - Current
- Oversaw daily operations, ensuring efficiency and adherence to company policies
- Developed and implemented strategic initiatives to enhance customer satisfaction
- Managed budget forecasting and allocation to maximize profitability
- Collaborated with cross-functional teams to drive process improvements
- Streamlined communication channels between departments, improving information flow
- Mentored department managers, fostering leadership skills and team cohesion
- Analyzed performance metrics to identify growth opportunities and areas for enhancement
Manager
Bistro 108
LaGrange Tx
11.2006 - 03.2020
- Oversaw daily operations, ensuring high standards of food quality and service.
- Led staff training programs to enhance team performance and customer satisfaction.
- Implemented inventory management systems to optimize supply chain efficiency.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Coordinated special events, enhancing brand visibility and customer engagement.
- Developed and enforced operational procedures to maintain compliance with health regulations.
Education
Communications
Appalachian State University
Boone, NCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Team leadership
Timeline
General Manager
The Caprice LLC
04.2021 - Current
Manager
Bistro 108
11.2006 - 03.2020
Communications
Appalachian State University