Timeline
Work History
Overview
Education
Skills
Work Preference
Generic
Stacey Cregan

Stacey Cregan

Customer service
White Oak,PA

Timeline

Customer Service Representative

Coen Oil
09.2024 - Current

Home Health Aide

Home care helpers
03.2019 - 02.2023

Norwin Senior Highschool

Work History

Customer Service Representative

Coen Oil
09.2024 - Current
  • Assisted customers with inquiries and product information to enhance satisfaction.
  • Processed orders and returns efficiently, ensuring timely resolution of issues.
  • Recorded customer interactions in CRM system for accurate tracking and follow-up.
  • Collaborated with team members to address customer concerns and improve service delivery.

Home Health Aide

Home care helpers
03.2019 - 02.2023
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored patient vital signs and reported changes to healthcare providers.
  • Administered medications as prescribed, adhering to safety protocols.
  • Maintained accurate patient records, documenting care provided and observations.

Overview

7
7
years of professional experience

Education

Norwin Senior Highschool
North Huntingdon Pa

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Complaint resolution
  • Product sales
  • Sales expertise
  • Retail store support
  • Key holder experience

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hours
Stacey CreganCustomer service