Stacey Cser
Business Owner/Operator Squeegee's Pressure And Window Washing
Titus,AL
Summary
Dynamic Manager and Inventory Analyst at Texas Roadhouse, skilled in team leadership and operations management. Achieved significant cost savings through strategic vendor negotiations while enhancing customer satisfaction. Proven ability to mentor staff and optimize budgets, driving business growth and maintaining high-quality service delivery in a fast-paced environment.
Overview
28
28
years of professional experience
Work History
Owner/Operator
Squeegee's Window and Pressure Washing
Summerville, SC
01.2016 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Trained and motivated employees to perform daily business functions.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Assessed income and expenses and adapted plans to improve profit levels.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Manager/inventory Analyst
Texas Roadhouse
North Charleston, SC
08.1998 - 01.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Education
Bachelor of Science - Marketing With A Minor in Management
Clemson University
Clemson, SC12.2000
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Staff development
Workforce management
Customer service
Product management
Schedule preparation
Accomplishments
4 year letterman at Clemson University in swimming.
Team member of The ACC winning team in 1997.
Missed Olympic trials in 1997 in the 400 Individual Medley by .5 seconds.
I was in Sports Illustrated 1994 Michael Irving Issue
Timeline
Owner/Operator
Squeegee's Window and Pressure Washing
01.2016 - Current
Manager/inventory Analyst
Texas Roadhouse
08.1998 - 01.2016
Bachelor of Science - Marketing With A Minor in Management
Clemson University