Stacey Deets
North Richland Hills,TX
Summary
Dynamic and highly reliable professional with extensive experience at Outback Steakhouse, excelling in customer service and team collaboration. Proven ability to handle difficult customers while maintaining a positive environment. Skilled in cash management and training staff, contributing to a seamless dining experience and fostering strong guest relationships.
Overview
24
24
years of professional experience
Work History
Bartender
Outback Steakhouse
09.1999 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Front of House Manager
Outback Steakhouse
08.2005 - 10.2012
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Education
Bachelor of Science - Education
Southwest Texas State
San Marcos, TXHigh School Diploma -
Trinity High School
Euless, TX05-1986
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Handling difficult customers
Timeline
Front of House Manager
Outback Steakhouse
08.2005 - 10.2012
Bartender
Outback Steakhouse
09.1999 - 06.2023
Bachelor of Science - Education
Southwest Texas State
High School Diploma -
Trinity High School
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