Stacey Estes
Asheville,NC
Summary
Enthusiastic customer care professional successful at managing various responsibilities in fast-paced settings. Excels in customer communication, appointment scheduling, and record keeping. Offers well-developed skills in organization, time management and relationship-building. Utilize empathy, patience, and organizational skills to enhance client and patient experiences.
Overview
29
29
years of professional experience
Work History
Licensed Massage Therapist
Massage Envy
Asheville, NC
06.2023 - Current
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Participated in team meetings with other therapists in order to discuss clinical issues related to patient care.
- Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
- Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Cleaned and sterilized equipment before each use according to established protocols.
Camp Administrator
Camp Rockmont For Boys
Black Mountain, NC
04.1996 - 11.2022
- Ensured compliance with state regulations regarding health, safety, and sanitation standards.
- Facilitated communication between parents and guardians of campers and staff members.
- Maintained accurate records of camper attendance and medical information.
- Monitored daily operations of the camp program including scheduling activities, organizing supplies.
- Complied with safety rules to minimize incidents and accidents.
- Reviewed inventory levels and obtained supplies needed for lesson plans.
- Promoted positive work environment and staff motivation through effective communication and supportive team building activities.
- Produced forms, letters and documents needed for camp implementation.
- Confirmed completion of campers' relevant enrollment and medical forms.
- Conducted required recordkeeping activities to comply with camp requirements.
Education
Massage And Bodywork Therapy - Clinical Massage
NC School of Natural Healing
Asheville, NC06-1999
Child Daycare Management - Child Development
International Correspondence School
06-1991
Skills
- Thoughtful customer service
- Excellent multitasker
- Effective communicator
- Calm under pressure
- Organized
- Fast learner
- Positive, happy attitude
Timeline
Licensed Massage Therapist
Massage Envy
06.2023 - Current
Camp Administrator
Camp Rockmont For Boys
04.1996 - 11.2022
Massage And Bodywork Therapy - Clinical Massage
NC School of Natural Healing
Child Daycare Management - Child Development
International Correspondence School
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