Stacey Etchison
Lockport,IL
Summary
Experienced behavioral health unit specialist with strengths in patient observation, EPIC documentation, and care coordination. Known for accurate reporting, teamwork, and support for clinical staff in fast-paced care settings.
Overview
17
17
years of professional experience
Work History
MHA/Unit Specialist
Linden Oaks Hospital
Naperville, il
10.2013 - Current
- Monitored patient behavior and reported changes to nursing staff.
- Supported daily living activities in behavioral health unit.
- Documented patient observations in EPIC.
- Coordinated care with nurses, therapists, and support staff.
- Participated in collaborative case conferences with other providers regarding specific cases or issues related to client care.
- Maintained accurate documentation of all clinical activity according to established guidelines.
- Performed basic clerical functions such as filing paperwork, typing letters.
Billing Specialist
ATI Physical Therapy
Bolingbrook, IL
01.2010 - 08.2013
- Processed ATI Physical Therapy patient billing and insurance claims
- Resolved denied claims using payer guidelines and appeal procedures
- Reviewed explanation of benefits and posted payment adjustments
- Verified coverage details and coordinated patient account questions
- Communicated with insurance carriers about claim status and corrections
- Investigated incorrect billings and processed refunds as necessary.
- Coordinated follow-up requests for missing information and supporting documents.
Education
Some College (No Degree) - Business Administration and Management
Joliet Junior College
Joliet, ILSkills
- EPIC charting
- Patient observation
- Behavioral health care
- Care coordination
- Clinical documentation
- Insurance billing
- Claims resolution
Timeline
MHA/Unit Specialist
Linden Oaks Hospital
10.2013 - Current
Billing Specialist
ATI Physical Therapy
01.2010 - 08.2013
Some College (No Degree) - Business Administration and Management
Joliet Junior College