Open To Work
Nekkia Brown-Bradshaw
Unit Admin
Houston,TX
Summary
Compassionate Patient Care Technician and Unit Administrative Assistant with expertise in patient registration and Epic charting, ensuring adherence to HIPAA standards. Recognized for improving patient experiences through exceptional customer service and streamlined operations. Certified Nursing Assistant committed to delivering high-quality, patient-centered care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Unit Administrative Assistant
Houston Methodist Hospital
Sugar Land, TX
2023.01 - Current
- Processes patient admission and discharge documentation.
- Assists the Patient Access department with admitting patients into beds in Epic.
- Enters documentation and keeps track of patient information and orders through Epic.
- Help keep patient information up to date and accurate in the EHR.
- Monitor the expiration of medical supplies and medications.
- Perform clerical duties, such as word processing, data entry, answering phones, filing, and using Microsoft Word, Excel, and Office.
- Interacts and communicates easily with department personnel and the public.
- Ensures HIPAA compliance.
- Notified on-call doctors for consultations through PerfectServe or the call center for consultations per Emergency Room physicians.
- Calls trauma and fire codes to the hospital operator per emergency room doctors.
- Faxes information and patient information to doctors and other facilities.
- Assists nurses with the transfer of patients by calling call centers, filling out MOT forms, faxing MOT to transfer centers and facilities, and calling ambulance companies.
- Initiates psychiatric evaluations and psychiatric transfers, per emergency room physician.
- Answers phones and transfers calls to different departments and personnel.
- Uses Pulsara to register patients who come in via ambulance into Epic.
Er Technician / Lab Assistant
SignatureCare Emergency Center
Houston, TX
2019.03 - 2022.10
- Performed venipuncture for lab tests, and starts intravenous lines per doctor's orders.
- Conducted basic lab tests (CBC, liver panel, Metlyte 8, cardiac, lipid panel, BNP, D-Dimer, CMP, Chem-8) on patients using Medtronic, Piccolo, I-Stat, and Triage machines to support accurate diagnoses.
- Collected samples via nasal swab for COVID testing. Performs either rapid or PCR testing using the Quidel Sofia 2 or BioFire machine.
- Followed all guidelines of COLA when collecting and performing lab tests.
- Performed quality control on laboratory test devices and laboratory equipment.
- Verified lab specimens for correct collection, ensuring proper tubing, patient label, and sample type to maintain testing integrity.
- Monitored vital signs, such as blood pressure, and pulse.
- Tested and recorded blood glucose levels.
- Documented patient care, condition, progress, and concerns to ensure continuity of care and facilitate effective communication among healthcare team.
- Assisted with patient transfer and ambulation.
- Followed safe lifting techniques and individual resident-lifting instructions.
- Performed EKGs on patients according to physician instructions.
- Participated in trauma situations.
- Applied splints and bandages to stabilize injuries in emergency situations.
- Assisted emergency room doctors with medical procedures.
- Completed charting of ADLs on psychiatric patients.
Unit Assistant
St Joseph Medical Center
Houston, TX
2013.03 - 2020.11
- Maintained accurate records of patient care, condition, progress, and concerns.
- Maintained and updated patient charts.
- Processed patient admission and discharge documentation to ensure accurate patient flow and compliance with hospital protocols.
- Registered patients who arrived via walk-in and ambulance into Cerner.
- Placed admission orders into Cerner, per the emergency room physician and house supervisor.
- Coordinated patient transfers by communicating with call centers, completing necessary MOT sections, and liaising with ambulance companies.
- Scanned documentation and entered it into the database.
- Monitored medical supplies and medication expiration dates to uphold safety standards and prevent shortages.
- Performed clerical duties, such as word processing, data entry, answering phones, filing, and using Microsoft Word, Excel, and Office.
- I interacted and communicated easily with department personnel and the public.
- Ensured HIPAA compliance.
- Contacted on-call doctors to facilitate patient consultations based on emergency room requests.
- Called trauma and fire codes into the hospital operator per emergency room doctors.
- Faxed information and patient information to doctors' offices, and other facilities.
Patient Care Assistant
St Joseph Medical Center
Houston, TX
2008.12 - 2013.03
- Monitored vital signs, such as blood pressure, and pulse.
- Tested and recorded blood glucose levels.
- Maintained accurate records of patient care and progress to ensure continuity of care.
- Assisted with patient transfer and ambulation.
- Followed safe lifting techniques and individual resident-lifting instructions.
- Transported patients to other areas of the hospital in wheelchairs and on hospital beds.
- Performed basic phlebotomy skills.
- Performed EKGs on patients per the doctor's orders.
- Assisted in managing trauma situations in the emergency room.
- Applied splints and bandages, per the emergency room doctor.
- Assisted emergency room doctors with medical procedures to facilitate timely patient treatment.
- Monitored psychiatric patients via video monitors and direct interaction to ensure safety and well-being.
- Completed charting of ADLs on emergency room patients and psychiatric patients.
Education
GED -
Gary Job Corp
San Marcos, TX2001-02
Associate of Science - Anesthesia Technician
Lonestar College
Houston, TXSkills
- Customer service
- Epic
- Phlebotomy
- Typing
- Multi-line phone system
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- EKG
- Laboratory experience
- Medical terminology
- Clerical experience
- Vital signs monitoring
- Patient registration
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Team collaboration
- Data entry expertise
- Healthcare compliance
- Medical software applications
- HIPAA regulations
- Time management
- Phone and email etiquette
- Medical reception
- Front desk management
- Positive attitude
- Epic charting
- Medical supply monitoring
- HIPAA compliance
- Patient documentation management
- Data entry accuracy
- Customer service
- Medical terminology understanding
- Problem solving
- Effective communication
- team collaboration
- Attention to detail
- adaptability
- Multitasking and organization
- Medical office equipment
- Clinical documentation
- Multi-line telephone management
- Patient demographics
- EMR software
- Regulatory compliance
- Computer skills
- Medical records management
- Emergency procedures
- Patient care
- Tact and diplomacy
- Medical records maintenance
- Medical records confidentiality
- Reception management
- Cleaning and sanitizing
- Patient flow
- Industry software applications
- Lab test coordination
- Flexible schedule
- Hospitality and accommodation
- Problem solving
- Patient relations
- Patient charting
- Medical office software
Certification
- CPR Certification, 09/25, 09/27
- Certified Nursing Assistant (CNA), 12/01, 12/26, NA0008043852
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$20/hr - $27/hrTimeline
Unit Administrative Assistant
Houston Methodist Hospital
2023.01 - Current
Er Technician / Lab Assistant
SignatureCare Emergency Center
2019.03 - 2022.10
Unit Assistant
St Joseph Medical Center
2013.03 - 2020.11
Patient Care Assistant
St Joseph Medical Center
2008.12 - 2013.03
GED -
Gary Job Corp
Associate of Science - Anesthesia Technician
Lonestar College