Nekkia Brown-Bradshaw
Houston,USA
Summary
Dynamic Unit Administrative Assistant with proven expertise at St Joseph Medical Center and Houston Methodist Hospital, excelling in patient registration and Epic charting. Recognized for exceptional customer service and attention to detail, ensuring HIPAA compliance and efficient patient flow. Adept at multi-tasking in fast-paced environments, contributing to improved operational efficiency and patient care outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Unit Administrative Assistant
Houston Methodist Hospital
Sugar Land, TX
01.2023 - Current
- Processes patient admission and discharge documentation.
- Monitor the expiration of medical supplies and medications.
- Perform clerical duties, such as word processing, data entry, answering phones, filing, Microsoft Word, Excel, and Office.
- Interacts and communicates easily with department personnel and the public.
- Ensures HIPAA compliance.
- Calls doctors on call for consults per Emergency Room Physicians.
- Calls trauma, and fire codes to hospital operator per emergency room doctors.
- Faxes information and patient information to doctors, and other facilities.
- Assists nurses with the transfer of patients by calling call centers, filling out MOT, faxing MOT to transfer centers and facilities, and calling ambulance companies.
- Initiates psychiatric evaluations and psychiatric transfers per emergency room physician.
- Enters documentation and keeps track of patient information and orders through Epic.
- Answers phones and transfers calls to different departments and personnel.
- Register patients who come in via Ambulance into Epic.
- Assists the Patient Access department with admitting patients into beds in Epic.
Er Technician / Lab Assistant
SignatureCare Emergency Center
Houston, TX
04.2019 - 11.2022
- Monitors vital signs, such as blood pressure and pulse.
- Test and record blood glucose levels.
- Maintains accurate records of patient care, condition, progress, and concerns.
- Assists with patient transfer and ambulation.
- Follows safe lifting techniques and individual resident lifting instructions.
- Performs venipuncture for lab tests and starts intravenous lines per doctor's orders.
- Performs Ekgs on patients per doctor's orders.
- Participates in trauma situations.
- Applies splints and bandages per emergency room doctor.
- Assists emergency room doctors with medical procedures.
- Completes charting of ADLs on psychiatric patients.
- Performs basic labs (CBC, Liver panel, Metlyte 8, Cardiac, Lipid panel, BNP, D-Dimer, CMP, Chem-8,) on patients using Medtronic, Piccolo, I-Stat, and Triage machines.
- Collects samples via nasal swab for Covid testing. Performs either rapid or PCR testing using Quidel Sofia 2 or BioFire machine.
- Follows all guidelines of COLA when collecting and performing lab tests.
- Performs quality control on laboratory test devices and laboratory equipment.
- Confirms and checks all lab specimens to ensure that they were collected correctly, with the correct tubing, patient label, and sample type.
Unit Assistant
St Joseph Medical Center
Houston, TX
04.2013 - 12.2020
- Maintained accurate records of patient care, condition, progress, and concerns.
- Scanned documentation and entered it into the database.
- Processed patient admission and discharge documentation.
- Monitored expiration of medical supplies and medications.
- Performed clerical duties, such as word processing, data entry, answering phones, filing, Microsoft Word, Excel, and Office.
- Interacted and communicated easily with department personnel and the public.
- Maintained and updated patient charts.
- Ensured HIPAA compliance.
- Called doctors who were on call for consults per Emergency room Physician.
- Called trauma, and fire codes in to hospital operator per emergency room doctors.
- Faxed information and patient information to doctors' offices, and other facilities.
- Assisted nurses with the transfer of patients by calling call centers, filling out some parts of MOT, and calling ambulance companies.
- Registered patients who arrived via walk-in and ambulance into Cerner.
- Placed admission orders into Cerner per Emergency room physician and House Supervisor.
Patient Care Assistant
St Joseph Medical Center
Houston, TX
01.2009 - 04.2013
- Monitored vital signs, such as blood pressure and pulse.
- Tested and recorded blood glucose levels.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Assisted with patient transfer and ambulation.
- Followed safe lifting techniques and individual resident lifting instructions.
- Transported patients to other areas of the hospital in wheelchairs and on hospital beds.
- Performed basic phlebotomy skills.
- Performed EKGs on patients per doctor's orders.
- Participated in trauma situations.
- Applied splints and bandages per emergency room doctor.
- Assisted emergency room doctors with medical procedures.
- Monitored psychiatric patients via video monitors and 1 on 1 interaction.
- Completed charting of ADLs on emergency room patients and psychiatric patients.
Education
GED -
Gary Job Corp
San Marcos, TX12.2001
Some College (No Degree) - Health Information Technology
Lonestar College
Houston, TXSkills
- Customer service
- Epic
- Phlebotomy
- Typing
- Multi-line phone system
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- EKG
- Patient care
- Laboratory experience
- Medical terminology
- Clerical experience
- Vital signs monitoring
- Patient registration
- EPIC charting
- Medical records management
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Team collaboration
- Data entry expertise
- Document management
- Healthcare compliance
- Patient flow
- Medical software applications
- Computer skills
- Medical office equipment
- HIPAA regulations
- Reception management
- Medical records confidentiality
- HIPAA compliance
- Time management
- Phone and email etiquette
- Cleaning and sanitizing
- Medical reception
- Front desk management
- Positive attitude
Certification
- CPR Certification, 09/25, 09/27
- Certified Nursing Assistant (CNA), 12/01, 12/26, NA0008043852
Timeline
Unit Administrative Assistant
Houston Methodist Hospital
01.2023 - Current
Er Technician / Lab Assistant
SignatureCare Emergency Center
04.2019 - 11.2022
Unit Assistant
St Joseph Medical Center
04.2013 - 12.2020
Patient Care Assistant
St Joseph Medical Center
01.2009 - 04.2013
GED -
Gary Job Corp
Some College (No Degree) - Health Information Technology
Lonestar College
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