Stacey Franklin
Fort Pierce,FL
Overview
6
6
years of professional experience
Work History
Loan Officer Assistant
Fidelity Lending
07.2019 - Current
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Assembled important paperwork and disclosures for borrower.
- Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
- Assessed loan compliance to meet mortgage lending laws and regulations.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Communicated with customers daily to request information and complete paperwork.
Administrative Assistant
Martin Funeral Home
04.2016 - 07.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
High School Diploma -
Utica High School
Utica, MI06.1986
Timeline
Loan Officer Assistant
Fidelity Lending
07.2019 - Current
Administrative Assistant
Martin Funeral Home
04.2016 - 07.2019
High School Diploma -
Utica High School