Stacey Gobert
Euless,TX
Summary
Detail-oriented professional with 10+ years of experience in financial verification, claims processing, data auditing, and customer support within healthcare organizations. Skilled in reviewing financial documentation, validating insurance and demographic data, resolving discrepancies, and ensuring compliance with organizational and regulatory standards. Known for accuracy, analytical thinking, and maintaining high productivity in fast-paced environments. Seeking to transition into a Payroll Specialist role by applying strong auditing, financial counseling, and data management expertise.
Overview
12
12
years of professional experience
Work History
Financial Counselor (PRN)
Parkland Hospital
03.2026 - Current
- Interview patients to determine eligibility for financial assistance programs and verify documentation accuracy.
- Assess financial data to identify optimal funding sources and ensure compliance with hospital and state guidelines.
- Maintain detailed records and support financial workflows requiring precision and confidentiality.
Patient Access Specialist BH
JPS Health Network
08.2020 - 10.2025
- Verified insurance benefits, demographic data, and financial responsibility — reducing billing errors and improving workflow accuracy.
- Conducted audits of registrations and insurance data to ensure compliance and correct financial processing.
- Managed high-volume administrative tasks including authorizations, referrals, and documentation review.
- Trained staff on data accuracy, workflow optimization, and compliance procedures.
- Awarded Employee of the Month for exceptional performance and accuracy.
Claim Processor
UnitedHealth Group
02.2022 - 08.2022
- Reviewed, investigated, and adjusted healthcare claims with strict adherence to policies and benefit structures.
- Analyzed financial trends and generated reports to support operational decisions.
- Processed CMS-1500 claim forms, ensuring accuracy in provider/member data and payment calculations.
- Managed pending claims based on contracts, benefits, and regulatory guidelines.
- Payroll-Aligned Transfer: This role directly supports payroll functions such as auditing financial data, processing payments, resolving discrepancies, and applying policy-based decision-making.
Texas Concierge
Envision Imaging
03.2019 - 08.2020
- Managed referral orders, verified authorizations, and ensured accurate data entry across EMR systems.
- Coordinated with physician groups to maintain accurate scheduling and documentation workflows.
Patient Access Specialist II
Cook Children’s Hospital
01.2017 - 09.2018
- Collected and verified patient demographics, medical history, billing, and insurance information.
- Ensured accuracy of pre-registration, registration, and billing data within EPIC.
- Educated patients on financial obligations and hospital procedures.
Patient Representative
CareNow
01.2015 - 01.2017
- Verified insurance, managed patient check-in, and handled financial transactions including cash drawer balancing.
- Organized charts, processed faxes, and maintained accurate patient records.
Education
BSW - Social Work
Walden University
07.2026
Skills
- Payroll-Aligned Skills: Data auditing, financial documentation review, discrepancy resolution, payment processing, compliance, confidentiality
- Technical Skills: Microsoft Office, EMR systems (EPIC), claims platforms
- Professional Skills: Communication, problem-solving, analytical thinking, customer service, fast learner
Awards
Employee of the Month – JPS Health Network, Recognized for outstanding performance and dedication to accuracy and patient-focused service.
Timeline
Financial Counselor (PRN)
Parkland Hospital
03.2026 - Current
Claim Processor
UnitedHealth Group
02.2022 - 08.2022
Patient Access Specialist BH
JPS Health Network
08.2020 - 10.2025
Texas Concierge
Envision Imaging
03.2019 - 08.2020
Patient Access Specialist II
Cook Children’s Hospital
01.2017 - 09.2018
Patient Representative
CareNow
01.2015 - 01.2017
BSW - Social Work
Walden University