Stacey Grimes

Bartender

Berkeley County Orioles Club

Martinsburg

09.2011 - Current

Adhered to state regulations regarding serving alcohol responsibly.
Resolved customer complaints in a professional manner.
Effectively multitasked within fast-paced environment.
Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Trained new bartenders on drink preparation and upselling techniques.
Made friendly conversation with customers to provide enjoyable bar experience.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Checked identification cards for proof of age prior to serving alcohol beverages.
Cleansed glasses with sanitizing solution after each use.
Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Arranged bottles and glasses behind bar to make attractive displays.
Planned and coordinated special events to boost customer numbers and profits.
Developed good working relationships with fellow employees through effective communication.
Greeted guests with friendliness and professionalism.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Stocked ice bins and coolers as needed throughout shift.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Greeted frequent visitors by name and explained new promotions.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Managed accurate bar tabs and processed cash and credit card transactions.