Dependable worker, attention to detail and proactive mindset. Seeks opportunities for growth and to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking.
Overview
30
30
years of professional experience
Work History
Culinary Team Leader
Twin Lakes/Eastern Healthcare
South Hill, VA
04.2025 - Current
Established clear expectations for employees, providing guidance when needed.
Monitored daily workflow to ensure adherence to established policies and procedures.
Ensured all kitchen staff maintained a high standard of food safety and sanitation practices.
Developed menus and recipes in collaboration with chefs, while adhering to budgetary constraints.
Resolved customer complaints promptly and efficiently to maintain a positive reputation for the business.
Inspected workstations at regular intervals to ensure cleanliness, organization, and compliance with health codes.
Dietary Aide/Food Service Supervisor
The Hundley Center
South Hill, VA
09.2020 - 04.2025
Served specific meals to patients with special dietary needs.
Set tables and prep meals for residents in the dining room.
Cleaned and maintained dining room during and after each meal service.
Served food and snacks according to planned menu and patients' diet orders.
Set up trays and food service carts to deliver.
Assisted in menu planning based on resident and patient preferences and dietary requirements.
Monitored expiration dates on products and disposed of any spoiled or expired foods.
Worked closely with dietitians to ensure proper nutrition for each resident and patient.
Reported and documented resident changes in consumption or behaviors.
Waitress
Brian’s Steak House
South Hill, VA
08.2015 - 05.2020
Presented food and beverages to guests at tables.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Verified guest satisfaction and resolved any customer concerns.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Trained new employees on restaurant procedures and plating techniques.
Hostess/Waitress
The Glass House Grill
South Hill, VA
02.2009 - 01.2015
Greeted customers, answered questions and recommended specials.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to ensure smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Hostess/Waitress
Dennys Restaurant
South Hill, VA
06.2007 - 03.2009
Operated cash register or POS system to receive payment by cash, check and credit card.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, stock procedures and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier/cook
Wendy’s Restaurant
South Hill, VA
08.1995 - 04.2006
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Answered product questions with up-to-date knowledge of sales and store promotions.
Delivered high level of customer service to patrons using active listening and engagement skills.