Stacey Hendricks
Vallejo,CA
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Case Manager
Caminar
Vallejo, CA
05.2021 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referrals and medication management.
- Monitored client progress through regular follow-up contacts.
- Educated clients about mental health conditions, medications and self-care techniques.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
Security Officer
Admiral Security Services, Inc.
Concord, CA
08.2009 - 09.2018
- Maintained accurate logs of all security related activities.
- Performed first aid and CPR when necessary during emergency situations.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Completed incident reports to record security or loss prevention incidents.
- Assisted with crowd control during large events held at the facility.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Education
Associate of Arts - Social Behavior
Napa Valley College
Napa, CA06-2006
Associate of Science - Human Services
Napa Valley College
Napa, CA06-2006
Skills
- Client Empowerment
- Client Advocacy
- Care Coordination
- Community Outreach
- Documentation And Reporting
- Crisis Intervention
- Social Work
- Interviewing Skills
- Client Assessment
- Incident Reporting
Accomplishments
- PHI THETA Kappa Honors
- Deans list
Certification
- CPR
Affiliations
- Solano County PIT Count
References
References available upon request.
Timeline
Case Manager
Caminar
05.2021 - Current
Security Officer
Admiral Security Services, Inc.
08.2009 - 09.2018
Associate of Arts - Social Behavior
Napa Valley College
Associate of Science - Human Services
Napa Valley College
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