Stacey Lalezas
Valparaiso,IN
Summary
I'm a Resourceful individual recognized for promoting human connections that meet patient and caregiver need's. A compassionate professional with dynamic organizational and decision making skills.
I believe I can be an Organized Office Assistant known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.
Overview
15
15
years of professional experience
Work History
Behavioral Health Specialist
Cincinnati Children's Hospital
Cincinnati, OH
01.2023 - 11.2023
- Advised families on how to best support their loved ones struggling with mental illness.
- Provided direct patient care in a behavioral health setting, including assessment and treatment of mental health issues.
- Monitored client progress through regular assessments and documented changes in behavior or symptoms.
- Facilitated therapeutic activities such as art therapy, music therapy, and recreational activities.
CNA/Uni Clerk Love in Emergency Room
Silver Cross Hospital
New Lenox, Illinois
08.2008 - 03.2021
- Assisted patients in ambulation and transfers using proper body mechanics.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented patient care services by charting in designated areas.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Educated patients on self-care techniques that would help them maintain their independence.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
- Assisted in the preparation of patient charts and medical records.
- Performed data entry into an electronic health record system.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Provided support to physicians and nursing staff with administrative tasks.
- Verified insurance coverage for incoming patients.
Education
High School Diploma -
Richards High School
Oak Lawn, IL05-2000
Some College (No Degree) - Nursing
Moraine Valley Community College
Palos Hills, ILSkills
- Patient assessment
- Crisis intervention
- Behavioral analysis
- Therapeutic communication
- Electronic health records
- Patient charting
- Insurance verification
- Customer service
- Data entry
- Communication skills
- Time management
- Team collaboration
- HIPAA compliance
- Phone reception
- Arranging transportation
- Reception management
- Patient scheduling
- Chart updating
- Supply restocking
- Faxing orders
- Arranging discharges
- Preparing charts
- Answer telephones
- Teamwork
- Teamwork and collaboration
- Multitasking
- CPR certified
- Adaptable and flexible
- Problem-solving abilities
- Communication
- Multitasking Abilities
- Self motivation
- Active listening
- Adaptability and flexibility
- Excellent communication
- Collaboration and teamwork
- Documentation and recordkeeping
References
References available upon request.
Timeline
Behavioral Health Specialist
Cincinnati Children's Hospital
01.2023 - 11.2023
CNA/Uni Clerk Love in Emergency Room
Silver Cross Hospital
08.2008 - 03.2021
High School Diploma -
Richards High School
Some College (No Degree) - Nursing
Moraine Valley Community College