Stacey McClendon
Mesa,Az.
Summary
Results-driven professional skilled in customer service and administrative support. Expertise in processing payments and handling insurance claims with precision. Detail-oriented approach contributes to effective service delivery. Focused on optimizing business processes in a dynamic office setting.
Overview
19
19
years of professional experience
Work History
Financial Coordinator
East Valley Orthodontics
Mesa, Arizona
08.2017 - Current
- Oversaw financial department functions to enhance operational efficiency. Directed billing and insurance verification processes to ensure accuracy. Presented contracts and clarified insurance benefits to patients. Coordinated scheduling and maintained effective communication with team members.
Patient Coordinator
Robison Orthodontics
Gilbert, Arizona
08.2006 - 05.2017
- Facilitated efficient front office activities, enhancing patient interactions through effective phone management and payment processing. Streamlined daily scheduling processes to improve operational efficiency. Established a reputation as a trusted advisor for staff on protocol and policy matters. Promoted patient advocacy to enhance overall care experience.
Education
Various Courses -
Mesa Community College
Mesa, AZ05.2002
High School Diploma -
Red Mountain High School
Mesa, AZ05.1999
Skills
Customer Service
Timeline
Financial Coordinator
East Valley Orthodontics
08.2017 - Current
Patient Coordinator
Robison Orthodontics
08.2006 - 05.2017
Various Courses -
Mesa Community College
High School Diploma -
Red Mountain High School