Stacey McDaniel
Chicago,IL
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Case Manager
Inner Voice
Chicago, IL
03.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided crisis intervention support for clients in emergency situations.
- Maintained accurate case records and documentation according to agency guidelines.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Conducted home visits to assess the safety of living environments for clients.
- Monitored client progress through regular follow-up contacts.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Senior Caregiver
Chicago Commons
Chicago, IL
01.2019 - Current
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
- Communicated regularly with family members regarding client's health condition and progress towards goals set out in the care plan.
- Monitored health and well-being of clients and reported significant health changes.
- Transported patients to medical, dental and personal care appointments.
- Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
- Developed individualized care plans according to client needs and preferences.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Ensured compliance with state regulations related to home healthcare services.
Election Judge
Board Of Elections
Chicago, IL
03.2015 - 03.2023
- Facilitated cooperative activities with representatives of registered political parties and candidates to resolve issues and problems.
- Distributed sample ballots and provided instructions for their use.
- Counted votes cast at each polling location and updated vote tallies accordingly.
- Addressed problems that arose during the course of an election day.
- Checked voter identification and signed in registered voters prior to administering ballots.
- Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
- Instructed poll workers on proper setup, maintenance, operation, and dismantling of voting equipment.
- Ensured accuracy of voter registration information.
Youth Counselor
Cook County Juvenile Detention Center
Chicago, IL
01.2001 - 08.2013
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Education
Bachelor of Arts - IDSS
Governors State University
Park Forest, IL03.2024
Skills
- Patient Support
- Referral Coordination
- Needs Assessment
- Client Advocacy
- Case Management
- Health History Documentation
- Organization and Multitasking
- Resource Management
- Documentation Proficiency
- Social Work
- Cross-Functional Collaboration
- Relationship Building
- Documentation and Reporting
- Direct Patient Care
- Positive Attitude
- Emotional Awareness
- Case Planning
Certification
- Real Estate Broker 01/2001
Timeline
Case Manager
Inner Voice
03.2023 - Current
Senior Caregiver
Chicago Commons
01.2019 - Current
Election Judge
Board Of Elections
03.2015 - 03.2023
Youth Counselor
Cook County Juvenile Detention Center
01.2001 - 08.2013
Bachelor of Arts - IDSS
Governors State University
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