Stacey Mcminn
Remote Customer service / Lead Operator /Managements
Hartselle,AL
Overview
20
20
years of professional experience
Summary
Highly organized, dependable, and detail-oriented job seeker with strong work ethic with a great passion for learning new things. Successfull at managing multiple priorities with a positive attitude and willing to take on added responsibilities to achieve company goals. Demonstrates excellent time and management techniques and organizational skills to complex workloads.
Work History
Storage Coordinator / Processor
Vibeapex
10.2023 - Current
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and utilized proactive communication abilites to ensure or resolve shipment disputes.
Driver/Delivery Driver
Door Dash
02.2023 - 09.2023
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
CNC Machine Operator
Wolverine
03.2022 - 01.2023
- Properly loaded and unloaded materials in and out of machines.
- Inspected finished parts by checking for defects to meet quality standards.
- Maintained tight tolerances with design specifications.
- Supported quality control and inspection processes to promote production of quality products.
- Utilized calipers and other measuring tools to increase accuracy of parts.
- Assisted other machinists with set-up and troubleshooting of CNC machines.
Level III Operator
Sonoco
02.2020 - 03.2022
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Efficiently read and interpreted blueprints.
Line Lead Operator
Reliance Worldwide Corporation
03.2015 - 10.2020
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with other departments to establish smooth operations and encourage teamwork.
- Implemented process improvement initiatives to increase productivity and quality standards.
Lead Operator
Cullman Cabinet
04.2014 - 03.2015
- Properly set up machines at beginning of each shift and verified function.
- Performed safety checks on machines and production equipment.
- Supported management decision-making by compiling operational and production data into daily logs.
Patient Financial Counselor
Cullman Regional Medical Center
10.2003 - 04.2014
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Resolved customer complaints using established follow-up procedures.
- Provided excellent customer service to patients and medical staff.
Owner/Manager of Operations
That Good Drive Thru
08.2012 - 01.2014
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Education
Associate of Applied Science - Business Administration
Calhoun Community College
Tanner, ALForensic Science
Wallace State Community College - Hanceville
Hanceville, AL2009
Skills
- Detail Oriented
- Empathy
- Customer Communication
- Motivational Leadership
- Writing Requirements
- Interpersonal and Analytical skills
- Continuous Improvement Process
Timeline
Storage Coordinator / Processor
Vibeapex
10.2023 - Current
Driver/Delivery Driver
Door Dash
02.2023 - 09.2023
CNC Machine Operator
Wolverine
03.2022 - 01.2023
Level III Operator
Sonoco
02.2020 - 03.2022
Line Lead Operator
Reliance Worldwide Corporation
03.2015 - 10.2020
Lead Operator
Cullman Cabinet
04.2014 - 03.2015
Owner/Manager of Operations
That Good Drive Thru
08.2012 - 01.2014
Patient Financial Counselor
Cullman Regional Medical Center
10.2003 - 04.2014
Associate of Applied Science - Business Administration
Calhoun Community College
Forensic Science
Wallace State Community College - Hanceville
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