Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stacey Menegigian

Cape Coral,FL

Summary

Administrative support professional offering versatile office management skills and proficiency in billing and invoicing programs. Strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Billing Agent

Your Advocates
Fort Myers, FL
07.2023 - Current
  • Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
  • Generated reports on overdue payments, credit balances, and other financial metrics.
  • Resolved complex billing disputes with customers in a timely manner.
  • Provided detailed explanations to customers about their bills and charges.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Managed numerous client accounts to track and collect money owed.

Realty Specialist

Sharp Homes/Sabella Realty and Four Seasons Realty
Cape Coral, FL
07.2020 - Current
  • Work with buyers/sellers to purchase or sell their homes
  • Use SWFL MLS system to search for homes for clients.
  • Scheduled showing appointment and prepare tours.
  • Log client information and forms using Form Simplicity

Accounting Manager

ListAbility
Cape Coral, FL
08.2019 - Current
  • Responsible for processing daily invoices, balance accounts, issue credit memo's and send collections to customers.
  • Process bi-weekly payroll
  • Process month-end reports
  • Added current information to accounts, including demographic, personal, and payment details.
  • Investigated and resolved errors or discrepancies in customer bills or statements.

Mortgage Loan Processer

Silver Oak Mortgage
Cape Coral, FL
09.2017 - 08.2019
  • Assisted Mortgage Broker with loan applications
  • Verified, complied and inserted application information for loans.
  • Confirmed borrower assets and liability and verification of employment.
  • Collaborated with underwriting team for approval.

Education

BBA - Business Administration

Mercer University
Atlanta, GA
08-2002

Skills

  • Invoicing Proficiency
  • Billing Dispute Resolution
  • Customer Engagement
  • Proficient in CARET, SWFL MLS and LawPay

Certification

  • Property & Casualty - October 2018
  • Real Estate Associate - July 2020

Timeline

Billing Agent

Your Advocates
07.2023 - Current

Realty Specialist

Sharp Homes/Sabella Realty and Four Seasons Realty
07.2020 - Current

Accounting Manager

ListAbility
08.2019 - Current

Mortgage Loan Processer

Silver Oak Mortgage
09.2017 - 08.2019

BBA - Business Administration

Mercer University

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Stacey Menegigian