Stacey Michigan
Brick,NJ
Summary
Dedicated Billing Specialist with a proven track record at a busy medical practice, excelling in insurance claims processing and delivering exceptional customer service. Achieved a 95% success rate in resolving billing disputes while maintaining meticulous financial records. Adept at problem-solving and skilled in Veradigm billing software, ensuring accuracy and efficiency in all operations.
Overview
30
30
years of professional experience
Work History
Billing Specialist
Allaire Foot and Ankle Center
10.2003 - Current
- Processed patient and insurance claims for a high volume podiatry practice
- Conducted timely follow-up of unpaid claims and appealed denied claims with a 95% success rate
- Resolved complex billing issues and coordinated with front office staff to ensure proper billing
- Delivered high-quality customer service and resolved patient inquiries
- Collaborated with insurance companies to verify benefits and ensure claim payment accuracy
- Maintained accurate financial records to support daily and year-end reporting
Assistant Vice President, Conversion Manager
Merrill Lynch
10.1995 - 10.2003
- Led the conversion of 401(k) retirement plans to Merrill Lynch investment platforms
- Oversaw onboarding of new corporate clients, ensuring seamless data transitions
- Coordinated cross-departmental teams to meet conversion deadlines and compliance standards
- Acted as primary point of contact for clients during all phases of the transition process
Education
Paralegal Program -
The Philadelphia Institute
Philadelphia, PA09.1995
Bachelor of Science - Administration of Justice
Pennsylvania State University
State College, PA05.1995
Skills
- Insurance claims processing
- Veradigm billing software
- Payment reconciliation
- Microsoft Office Suite
- Customer service excellence
- ICD-10, CPT, and HCPCS
- Problem solving skills
- Attention to detail
- Billing dispute resolution
- Account reconciliation
- Medical billing and collections
References
- Michele Wilson, 732-977-7444, mw813@optonline.com
- Dr. Allen Atheras, 732-779-1429
Timeline
Billing Specialist
Allaire Foot and Ankle Center
10.2003 - Current
Assistant Vice President, Conversion Manager
Merrill Lynch
10.1995 - 10.2003
Paralegal Program -
The Philadelphia Institute
Bachelor of Science - Administration of Justice
Pennsylvania State University
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