Stacey Miller
Fitzpatrick Lentz & Bubba
Allentown,PA
19
years of professional experience
Dynamic Billing Manager at Fitzpatrick Lentz & Bubba with a proven track record in invoice processing and training new hires. Adept at enhancing billing accuracy and client communication, I excel in problem-solving and teamwork, ensuring timely financial transactions and maintaining confidentiality. Committed to delivering results and fostering collaboration in fast-paced environments.
Work History
Billing Manager
12 Years 2 Months- Assisted with billing tasks to produce accurate invoices for clients in a timely manner.
- Communicated daily with paralegals and attorneys to aid in proper billing and provide client status updates.
- Updated fee structures for paralegals and attorneys for new hires and rate adjustments.
- Managed entry and documentation of new client matters to ensure accuracy.
- Responded to client inquiries regarding account balances and billing through phone and email.
- Supported accounts payable and receivable functions as needed.
- Facilitated financial transactions including wire transfers and bank reconciliations.
- Trained and mentored new hires on billing processes and compliance standards.
- Followed ethical guidelines and maintained client confidentiality in all professional transactions.
- Collaborated with attorneys for specific billing instructions and fee allocations.
- Completed client audits upon their request regarding account status.
- Contacted clients regarding overdue balances.
- Processed client credit card payments and assisted with manual payment entries on the LawPay portal.
Member Service Representative
5 Years 7 Months- Provided outstanding customer service and assistance to members by efficiently resolving inquiries.
- Contacted doctor's offices to secure referrals and submit appropriate diagnosis codes for members' denied claims.
- Maintained a callback task list to address resolution of claim issues and other member requests.
- Adhered to policies and procedures while ensuring confidentiality of members' medical information.
Education
Diploma - Business
Skills
Training and mentoring
Invoice processing
Payment posting
Billing review
Willing to learn
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Multitasking Abilities
Excellent communication
Critical thinking
Organizational skills
Active listening
Decision-making
Adaptability and flexibility
Effective communication
Task prioritization
Personnel oversight
Timeline
Billing Manager
Fitzpatrick Lentz & Bubba
05.2014 - 07.2026Read More
Member Service Representative
Aetna
09.2007 - 04.2013Read More
Allentown Business School
Diploma from Business
Read More