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Adria Coburn
Highlands Ranch,CO
Work Preference
Summary
Dynamic Billing Manager with extensive experience at DCI Engineers, excelling in Deltek Vantagepoint operations and personnel oversight. 20 years of experience in the A&E industry specializing in accounting functions for complex project billing. Proven track record of enhancing billing efficiency and accuracy through innovative process improvements. Skilled in training and mentoring staff, fostering a collaborative environment while ensuring compliance and timely invoice processing.
Overview
20
20
years of professional experience
Work History
Billing Manager
DCI Engineers
Remote
02.2024 - Current
- Managed billing processes and ensured accuracy of invoices within established timelines.
- Supervised team members in daily billing operations, fostering a culture of collaboration and efficiency.
- Implemented process improvements that enhanced billing cycle efficiency and reduced discrepancies.
- Developed training materials for new staff, streamlining onboarding and knowledge transfer for billing procedures.
- Analyzed billing data to identify trends and recommend adjustments for improved financial reporting accuracy.
Billing Supervisor
DCI Engineers
Remote
04.2023 - 02.2024
- Supported billing manager in overseeing accounting staff to maintain efficient billing processes.
- Directed project oversight in company database to streamline maintenance and establish billing terms.
- Delivered comprehensive training sessions to enhance proficiency in VantagePoint and electronic invoicing for engineers and project coordinators.
- Addressed invoice-related questions and concerns from project managers and clients to ensure clarity and accuracy.
- Facilitated the setup and maintenance of special billing portals to ensure timely payment processing and compliance adherence.
- Provided reporting and accounting assistance to enhance operational efficiency company-wide.
- Investigated and resolved database concerns to maintain data integrity and reliability.
- Analyzed billing processes to enhance operational efficiency and streamline workflows.
Senior Billing Accountant
DCI Engineers
Remote
05.2020 - 04.2023
- Streamlined billing procedures, enhancing efficiency and reducing processing time.
- Mentored junior staff on best practices for billing and accounting standards.
- Implemented new software solutions to improve data accuracy and reporting capabilities.
- Run Vantagepoint reports and consolidate data into summaries for accounting management staff review
Billing Accountant
DCI Engineers
San Diego, CA
08.2010 - 04.2020
- Managed billing processes, ensuring accuracy and compliance with company policies.
- Streamlined invoicing procedures, reducing processing time and enhancing efficiency.
- Collaborated with project managers to reconcile discrepancies in client accounts.
- Oversaw financial reporting for multiple projects, ensuring timely submission and accuracy.
- Trained and mentored junior staff on billing software and best practices.
- Developed comprehensive training materials for new hires, ensuring a seamless transition into their roles within the accounting department.
- Produced and sent out statements as requested by clients and assisted with collections.
- Collaborated with other departments and accurately prepared, adjusted and verified pre-bill documents before invoicing.
- Reduced late payments through consistent follow-up on overdue invoices and maintaining open communication with clients.
- Enhanced client satisfaction by promptly resolving billing inquiries and concerns with professionalism and care.
- Collaborated with team members to improve overall department performance, sharing best practices and insights from experience.
- Provided exceptional customer service, addressing issues proactively to maintain positive relationships with clients during difficult situations.
Accounting Assistant
DCI Engineers
Spokane, WA
08.2007 - 07.2010
- Led participation in comprehensive training sessions on ERP System Axiom.
- Facilitated prompt entry of new projects and phases to ensure precise timekeeping.
- Assisted testing and implementation of transition from Axiom to Deltek Vision.
- Provided individual training sessions for engineers on new ERP platform.
- Initiated independent invoicing processes for Austin and Everett offices.
- Organized project documentation, including contracts, invoices, and change orders. Coordinated email communications to facilitate project updates. Supported filing processes for project folders to maintain accurate records.
- Supported billing accountants by providing timely assistance and resolving inquiries.
Medical Records Clerk
Northwest Dermatology & Cosmetic Center
Spokane, WA
2002 - 2004
- Verified insurance information for patients to facilitate billing processes.
- Assisted in scheduling patient appointments and managing calendars effectively.
- Scanned medical records for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Updated patient records systems by archiving, scaning and indexing important documents and files.
- Uploaded physician notes, history, and transcriptions into hard copy folder medical records.
Office Administrator
DCI Engineers
Spokane, WA
11.2006 - 07.2007
- Streamlined office operations by implementing efficient filing systems.
- Coordinated schedules, meetings, and travel arrangements for senior management teams to enhance productivity.
- Oversaw office supply procurement, ensuring cost-effectiveness and timely availability of essential materials.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Education
High School Diploma -
Lewis And Clark
Spokane, WA05.2002
Skills
Audit support
- Interest calculations
- Collections experience
- Training and mentoring
- Staff training and development
- Invoice processing
- Report preparation
- Billing review
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Effective communication
- Relationship building
- Written communication
- Client relationship management
Personnel oversight
Interest calculations
Training and mentoring
Invoice processing
Billing review
Timeline
Billing Manager
DCI Engineers
02.2024 - Current
Billing Supervisor
DCI Engineers
04.2023 - 02.2024
Senior Billing Accountant
DCI Engineers
05.2020 - 04.2023
Billing Accountant
DCI Engineers
08.2010 - 04.2020
Accounting Assistant
DCI Engineers
08.2007 - 07.2010
Office Administrator
DCI Engineers
11.2006 - 07.2007
Medical Records Clerk
Northwest Dermatology & Cosmetic Center
2002 - 2004
High School Diploma -
Lewis And Clark