Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Stacey Ness
Open To Work

Stacey Ness

New Freedom,USA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Sr Training specialistLPN Charge nurseOwner, Operator

Work Type

Full TimeConsulting

Location Preference

RemoteHybrid
Location: New Freedom, PA
Open to relocation: No

Salary Range

$80000/yr - $200000/yr

Summary

Dynamic training specialist with extensive experience at Cigna MA/HCSC, excelling in employee development and clinical onboarding. Proven track record in designing impactful training programs and enhancing staff performance. Strong expertise in Medicare compliance and exceptional customer relationship management skills, driving continuous improvement and fostering collaborative environments.

Overview

28
28
years of professional experience

Work History

Sr Training specialist

HCSC
Philadelphia, USA
01.2016 - Current
  • Company Overview: Formerly Cigna Medicare Advantage.
  • Develop training programs aligned with organizational goals and employee needs.
  • Conduct new hire clinical onboarding and training classes for pre-service clinical review and NCP clinical review.
  • Facilitated workshops to enhance staff skills and improve job performance.
  • Evaluated training effectiveness through feedback and continuous improvement efforts
  • Weekly IRE discussion meetings to review OT information and educate clinical teams.
  • Create a monthly department newsletter.
  • Review clinical documents for member and provider appeals for quality.
  • Knowledge and implementation of Medicare and internal guidelines.
  • Manage workloads, and assign cases to appropriate team members.
  • Follow up and maintain good relationships with customers, office staff, and the Medical Director.
  • Collaborated with departments to identify training gaps and recommend solutions.

LPN Charge nurse

SpiriTrust Lutheran Skilled nursing facility
Shrewsbury, USA
01.2010 - 01.2016
  • Medical management of 30 plus residents.
  • Medication administration.
  • Leadership and Management of CNA staff.
  • Form strong family and advocate relationships.
  • Work with all areas of the business as a team to create the best environment for our residents.
  • Wound care, weekend option role. Wound rounds with Medical Director and DON for plan and implementation of wound care orders.

Millwork Specialist

Home Depot
New Freedom, USA
01.2006 - 01.2008
  • Customer service with customers and Contractors.
  • New product design and services.
  • Exceed weekly and monthly goals individually and as a department.

Owner, Operator

MacsPaw
01.2000 - 01.2006
  • Networking and Expo events for marketing and client building.
  • Daily walks and visits.
  • Management of scheduling and employee tasks, payroll and scheduling.

Billing and collection manager

CareLine
01.1998 - 01.2000
  • Private and state insurance billing and collection for in-house and home infusion services.
  • Management of one billing and collection employee.

Education

License in Practical Nursing -

Hanover LPN Program
Hanover, PA
01.2010

Certified Christian Counselor -

Presence College
Online program

Skills

  • Employee training and development
  • Clinical onboarding processes
  • Training program design
  • Evaluation and feedback mechanisms
  • Medicare compliance expertise
  • Customer relationship management

Affiliations

  • Community outreach and fundraising

Timeline

Sr Training specialist

HCSC
01.2016 - Current

LPN Charge nurse

SpiriTrust Lutheran Skilled nursing facility
01.2010 - 01.2016

Millwork Specialist

Home Depot
01.2006 - 01.2008

Owner, Operator

MacsPaw
01.2000 - 01.2006

Billing and collection manager

CareLine
01.1998 - 01.2000

License in Practical Nursing -

Hanover LPN Program

Certified Christian Counselor -

Presence College

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