Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Sr Training specialistLPN Charge nurseOwner, OperatorWork Type
Full TimeConsultingLocation Preference
RemoteHybridLocation: New Freedom, PA
Open to relocation: No
Open To Work
Stacey Ness
New Freedom,USA
Work Preference
Summary
Dynamic training specialist with extensive experience at Cigna MA/HCSC, excelling in employee development and clinical onboarding. Proven track record in designing impactful training programs and enhancing staff performance. Strong expertise in Medicare compliance and exceptional customer relationship management skills, driving continuous improvement and fostering collaborative environments.
Overview
28
28
years of professional experience
Work History
Sr Training specialist
HCSC
Philadelphia, USA
01.2016 - Current
- Company Overview: Formerly Cigna Medicare Advantage.
- Develop training programs aligned with organizational goals and employee needs.
- Conduct new hire clinical onboarding and training classes for pre-service clinical review and NCP clinical review.
- Facilitated workshops to enhance staff skills and improve job performance.
- Evaluated training effectiveness through feedback and continuous improvement efforts
- Weekly IRE discussion meetings to review OT information and educate clinical teams.
- Create a monthly department newsletter.
- Review clinical documents for member and provider appeals for quality.
- Knowledge and implementation of Medicare and internal guidelines.
- Manage workloads, and assign cases to appropriate team members.
- Follow up and maintain good relationships with customers, office staff, and the Medical Director.
- Collaborated with departments to identify training gaps and recommend solutions.
LPN Charge nurse
SpiriTrust Lutheran Skilled nursing facility
Shrewsbury, USA
01.2010 - 01.2016
- Medical management of 30 plus residents.
- Medication administration.
- Leadership and Management of CNA staff.
- Form strong family and advocate relationships.
- Work with all areas of the business as a team to create the best environment for our residents.
- Wound care, weekend option role. Wound rounds with Medical Director and DON for plan and implementation of wound care orders.
Millwork Specialist
Home Depot
New Freedom, USA
01.2006 - 01.2008
- Customer service with customers and Contractors.
- New product design and services.
- Exceed weekly and monthly goals individually and as a department.
Owner, Operator
MacsPaw
01.2000 - 01.2006
- Networking and Expo events for marketing and client building.
- Daily walks and visits.
- Management of scheduling and employee tasks, payroll and scheduling.
Billing and collection manager
CareLine
01.1998 - 01.2000
- Private and state insurance billing and collection for in-house and home infusion services.
- Management of one billing and collection employee.
Education
License in Practical Nursing -
Hanover LPN Program
Hanover, PA01.2010
Certified Christian Counselor -
Presence College
Online programSkills
- Employee training and development
- Clinical onboarding processes
- Training program design
- Evaluation and feedback mechanisms
- Medicare compliance expertise
- Customer relationship management
Affiliations
- Community outreach and fundraising
Timeline
Sr Training specialist
HCSC
01.2016 - Current
LPN Charge nurse
SpiriTrust Lutheran Skilled nursing facility
01.2010 - 01.2016
Millwork Specialist
Home Depot
01.2006 - 01.2008
Owner, Operator
MacsPaw
01.2000 - 01.2006
Billing and collection manager
CareLine
01.1998 - 01.2000
License in Practical Nursing -
Hanover LPN Program
Certified Christian Counselor -
Presence College