Stacey New
Flemington,NJ
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
22
22
years of professional experience
Work History
Cashier,Stocker,Cafe Help
Basil Bandwagon
, NJ
12.2021 - 04.2025
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Independent Delivery Driver
PDX
Flemington
03.2019 - 10.2021
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Assisted warehouse personnel in packing orders when necessary.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Received daily delivery instructions and route assignments from dispatch.
- Handled merchandise in accordance with product handling standards.
- Verified deliveries against shipping instructions prior to delivering to customers.
Billing Specialist
Farmers Insurance Company of Flemington
Flemington, NJ
01.2019 - 03.2019
- Reconciled daily cash receipts with total deposits on bank statement.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Resolved discrepancies between customers' remittances and invoices received.
- Performed data entry into accounting software programs such as QuickBooks.
- Answered customer inquiries regarding billings, payments, account status.
Dispatcher
NAPA Auto Parts
, NJ
09.2018 - 01.2019
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Provided timely updates to customers regarding their orders or requests.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Assigned drivers to appropriate routes based on customer needs.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Verified driver credentials prior to assigning them a route or task.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Developed strategies for improving efficiency within the dispatch department.
Independent Delivery Driver
PDX
Lambertville, New Jersey
10.2012 - 09.2018
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Assisted warehouse personnel in packing orders when necessary.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified deliveries against shipping instructions prior to delivering to customers.
Customer Service Representative/Loan Officer
County Educators Credit Union
Annandale, New Jersey
03.2003 - 09.2012
- Developed positive relationships with customers through friendly interactions.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries via phone, email, and chat.
- Cash Balance ,ordering money , daily customer transactions
- Approved loans,
- Assist with collections department
Education
Accounting
Raritan Valley Community College
Somerville, NJSkills
- Cash handling
- Customer service
- Inventory management
- Product returns
- Data entry
- Time management
- Effective communication
- Problem solving
- Merchandise restocking
- Order processing
- Payment processing
- Cash register systems
- Returns processing
- Product knowledge
- Transaction handling
- POS system operations
- Credit and cash transactions
- Dependability and reliability
- Cash handling and management
- Cash drawer balancing
- Currency counting
- Money handling
Timeline
Cashier,Stocker,Cafe Help
Basil Bandwagon
12.2021 - 04.2025
Independent Delivery Driver
PDX
03.2019 - 10.2021
Billing Specialist
Farmers Insurance Company of Flemington
01.2019 - 03.2019
Dispatcher
NAPA Auto Parts
09.2018 - 01.2019
Independent Delivery Driver
PDX
10.2012 - 09.2018
Customer Service Representative/Loan Officer
County Educators Credit Union
03.2003 - 09.2012
Accounting
Raritan Valley Community College