Stacey Nolan
Family Assistant Analyst I
Farmington,NM
Summary
Motivated individual focused on supplyingexceptional customer service. Enjoy helping people in our community who need assistance. Ability to communicate effectively and work cooperatively. Quick learner that is seeking a position to grow in. Looking for a job I could settle in and retire.
Overview
22
22
years of professional experience
Work History
Family Assistance Analyst
State of New Mexico
11.2022 - Current
- Assess individual household assets and financial records daily to determine program eligibility for state assistance.
- Effectively assist co-workers with complex troubleshooting, policy interpretations, and case procedures.
- Educated on the state’s new ASPEN database program and assist others in navigating the new system. While maintaining data accuracy.
Assistant Store Manager
Torrid
03.2020 - 01.2023
- Led daily store operations, ensuring adherence to company policies and procedures.
- Mentored and trained team members to enhance customer service skills and product knowledge.
- Implemented loss prevention techniques, reducing shrinkage through staff training and awareness programs.
Assistant Manager
El Pescador
02.2018 - 11.2018
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff to enhance skills and improve team performance.
- Analyzed sales data to identify trends and adjust strategies for increased profitability.
General Manager
Dominos's Pizza
02.2004 - 02.2018
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Associate of Applied Science - Health Information Technology
San Juan College
Farmington, NM 05.2001 -
Associate of Applied Science - Information Technology
San Juan College
Farmington, NM 05.2001 -
Skills
State benefit systems
Typing and data entry
Document management
Confidentiality protocols
Program evaluation
State benefit systems
Document management
Timeline
Family Assistance Analyst
State of New Mexico
11.2022 - Current
Assistant Store Manager
Torrid
03.2020 - 01.2023
Assistant Manager
El Pescador
02.2018 - 11.2018
General Manager
Dominos's Pizza
02.2004 - 02.2018
Associate of Applied Science - Health Information Technology
San Juan College
05.2001 -
Associate of Applied Science - Information Technology
San Juan College
05.2001 -