Jasmin Flores
Carlsbad
Summary
Dynamic Family Assistance Analyst with a proven track record at the Income Support Division, excelling in client assessment and effective communication. Skilled in critical thinking and teamwork, I successfully analyzed cases to ensure compliance and enhance service delivery, contributing to improved client outcomes in a diverse environment.
Overview
5
5
years of professional experience
Work History
Family Assistance Analyst
Income Support Divison
Carlsbad, NM
06.2023 - Current
- Analyzed family assistance cases to determine eligibility for programs and resources.
- Reviewed and processed applications, ensuring compliance with regulatory guidelines.
- Maintained accurate documentation of case files and client interactions in management systems.
- Communicated with people from various cultures and backgrounds on application process.
Surgical Technologist Student
Carlsbad, NM
01.2021 - 05.2022
- Assisted in surgical procedures by preparing instruments and maintaining sterile environments.
- Collaborated with surgical teams to ensure efficient workflow during operations.
- Managed inventory of surgical supplies, ensuring availability and proper storage conditions.
- Developed proficiency in operating various surgical tools and equipment under supervision.
Education
Associate of Applied Science - Surgical Technology
New Mexico State University Carlsbad
05-2022
Skills
- Client assessment
- Teamwork
- Customer service
- Time management
- Multitasking
- Critical thinking
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Family Assistance Analyst
Income Support Divison
06.2023 - Current
Surgical Technologist Student
01.2021 - 05.2022
Associate of Applied Science - Surgical Technology
New Mexico State University Carlsbad