Stacey Owens

• Greeted guests in a courteous and friendly manner, promoted and documented orders for drinks.
• Mixed, garnished and presented drinks using standard ingredient recipes
• Upsold menu items to customers, to include dining in the lounge, driving up per sale revenues and maximizing profits.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and cleaning work area.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

See duties above

See duties above