Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Shahadey-Smith

Terre Haute,IN

Summary

Proven Customer Service Manager/Cashier with a track record of enhancing customer satisfaction and loyalty at Walmart. Skilled in POS Systems and adept at resolving complaints, ensuring an increase in customer retention. Excels in cash handling and mentoring teams for peak performance, demonstrating a commitment to excellence and customer service. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

25
25
years of professional experience

Work History

Cashier/customer Service

Baeslers
06.2023 - 05.2024
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Customer Service Manager/Cashier

Walmart
10.1999 - 05.2022
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Followed through with client requests to resolve problems.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.

Education

High School Diploma -

Terre Haute North Vigo High School
Terre Haute, IN
05.1984

Skills

  • POS Systems
  • Customer Service
  • Cash Register Operation
  • Product Recommendations
  • Cash Handling
  • Customer Assistance
  • Payment Processing
  • Product restocking
  • ID Verification
  • Point of Sale proficiency

Timeline

Cashier/customer Service

Baeslers
06.2023 - 05.2024

Customer Service Manager/Cashier

Walmart
10.1999 - 05.2022

High School Diploma -

Terre Haute North Vigo High School

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Stacey Shahadey-Smith