Stacey Smoot
Azusa,CA
Summary
Experienced Leadership and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
23
23
years of professional experience
Work History
Associate Support Department Supervisor
The Home Depot
Monrovia, CA
05.2019 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Hired, managed, developed and trained staff, established and monitored goals, conducted and coordinated performance reviews.
- Arranged store events for company employees including recognition events and store celebrations.
- Directed job fairs to bring in local talent for long term and seasonal positions.
Associate Support Department Supervisor
The Home Depot
Burbank, CA
05.2015 - 05.2019
Associate Support Department Supervisor
The Home Depot
Monrovia, CA
01.2012 - 05.2015
Associate Support Department Supervisor
The Home Depot
El Monte, CA
03.2010 - 01.2012
HR Coordinator
The Home Depot
Covina, CA
01.2006 - 03.2010
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Created work schedules for up to 250 associates.
Scheduler
The Home Depot
Covina, CA
01.2003 - 01.2006
- Optimized organizational processes by effectively managing associate schedules while adhering to business and associate needs.
- Worked with supervisors and management to understand business needs and assist store with appropriate staffing levels.
- Assisted with store orientations.
- Assisted with facilitating training.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Head Cashier
The Home Depot
Covina, CA
01.2000 - 01.2003
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
Cashier
The Home Depot
Covina, CA
04.1999 - 01.2000
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Walnut High School
Walnut, CASkills
- Employee Performance Evaluations
- Labor Management Systems
- Staff Training
- Workflow Schedules
- HR Metrics
- Drug Screening
- Hiring and Developing
- Store Planning
- Disciplinary Procedures
Timeline
Associate Support Department Supervisor
The Home Depot
05.2019 - Current
Associate Support Department Supervisor
The Home Depot
05.2015 - 05.2019
Associate Support Department Supervisor
The Home Depot
01.2012 - 05.2015
Associate Support Department Supervisor
The Home Depot
03.2010 - 01.2012
HR Coordinator
The Home Depot
01.2006 - 03.2010
Scheduler
The Home Depot
01.2003 - 01.2006
Head Cashier
The Home Depot
01.2000 - 01.2003
Cashier
The Home Depot
04.1999 - 01.2000
High School Diploma -
Walnut High School
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