Stacey Terpstra
Fabius,NY
Summary
Proven Administrative Assistant with a track record of enhancing office operations at Amber Water Pros LLC. Excelled in customer service and data management, significantly improving document organization and data accuracy. Known for exceptional critical thinking and fostering professional relationships, consistently delivering high-quality support and contributing to a positive work environment.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Amber Water Pros LLC
10.2021 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Office Assistant Diploma - Medical Office Assistant
Bryant & Stratton
Syracuse, NY01-2000
GED -
Henninger High School
Syracuse, NY03-1998
Skills
- Customer service
- Data entry
- Light computer skills
- Office administration
- Administrative support
- File organization
- Customer and client relations
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Documentation and recordkeeping
- Dedicated team player
- Recordkeeping
- Filing and data archiving
- Mail handling
- Spreadsheets
- Multi-line phone systems
- Coordination
Timeline
Administrative Assistant
Amber Water Pros LLC
10.2021 - 01.2025
Office Assistant Diploma - Medical Office Assistant
Bryant & Stratton
GED -
Henninger High School
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