Stacey Thomas
Chandler,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Efficient Food Preparation Worker recognized for outstanding contributions by supporting cooks, resulting in fast and accurate service. Talented in multiple areas from chopping ingredients to proper food storage. Knowledgeable in safe food handling.
Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to the work place.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Ability to preform in of day close.
Overview
16
16
years of professional experience
Work History
Front Office
Ellijay Tire Company
08.2022 - 07.2023
- Greet Customers
- Managed over 50 calls per day
- Assist with customer needs
- Schedule services
- Check customers out
- Order tires
- Check Customers out
- Assist where needed
- Conducted research to assist with routine tasks and special projects
- Welcomed patrons and immediately offered assistance by asking open-ended questions
- Created and updated records and files to maintain document compliance
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Aided colleagues, managers, and customers through regular communication and assistance
- Sorted, opened, and routed mail and deliveries to meet business requirements
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
Server, Prep Cook & Cashier
Double L RESTRAUANT
05.2021 - 08.2022
- Taking orders
- Preparing meals
- Packaging food items
- Ringing up customer purchases
- Preparing food & ingredients
- Cleaning
- Great customer Service.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
- Collaborated with head chef to create seasonal menus and special dishes, offering more variety and selections to customers.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Consultant
Color Street, l
04.2021 - 08.2022
- Host in person and online nail bars
- Help customers create their perfect mani & pedi
- Send samples to customers
- Sell on hand products
- Delivered exceptional support to every guest by answering questions & helping locate products.
Crew Member
Chipotle Mexican Grill l
09.2021 - 04.2022
- Packaging food items
- Ringing up customer purchases
- Preparing food & ingredients
- Cleaning
- Great customer experience.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
National Youth Sports Coordinator
JEV Enterprises LLC
09.2007 - 03.2020
- Helped staff and managers interpret program-related local, state and federal regulations
- Delivered exceptional program support by recruiting, training and overseeing an exceptional staff team
- Prepared, maintained records and reports such as budgets, personnel records, & training manuals
- Dependable
- Able to Multi-task
- Patient
- Active listening skills
- Time management skills
- Customer service expert
- Quick learner
- Strong organizational skills
Consultant
doTERRA, l
02.2015 - 07.2019
- Share the benefits of therapeutic-grade essential oils
- Host in person or online classes for informational purposes and to sell oils
- Send samples to customers
- Sell on hand products
- Pass out samples of essential oils
Education
Diploma -
Gilmer High School
Ellijay, GA05.1987
Skills
- Customer Relations and Communications
- Cash Drawer Management
- Workflow Planning
- Policy and Procedure Modification
Timeline
Front Office
Ellijay Tire Company
08.2022 - 07.2023
Crew Member
Chipotle Mexican Grill l
09.2021 - 04.2022
Server, Prep Cook & Cashier
Double L RESTRAUANT
05.2021 - 08.2022
Consultant
Color Street, l
04.2021 - 08.2022
Consultant
doTERRA, l
02.2015 - 07.2019
National Youth Sports Coordinator
JEV Enterprises LLC
09.2007 - 03.2020
Diploma -
Gilmer High School
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