Stacey Tooill
Somerset,OH
Summary
My years of experience would provide a solid combination of aggressiveness and practical experience. With solid work employment and work ethics, my background has been comprehensive with specific interests and hands on skills. My practical knowledge demonstrates profitability, versatility, loyalty, and leadership. I am both creative and analytical. I have strong communication skills and work productively under pressure. I am a team player. I believe that these factors, in addition to my sense of career commitment would be an asset to your organization.
Overview
14
14
years of professional experience
Work History
Bariatric Coordinator
Central Ohio Surgical Associates
05.2021 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Verification of medical insurance benefits with multiple insurance companies for specified procedures.
- Daily operations / communications with physicians and other medical facilities.
- Build new patient charts and update patient demographics.
Herd Services Registrar
American Jersey Cattle Association
09.2020 - 05.2021
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed high call volumes while maintaining quality service standards, leading to positive feedback from customers.
- Utilized effective time management techniques to prioritize tasks effectively and meet strict deadlines.
- Provided ongoing support to teammates, fostering a collaborative environment that improved overall team performance.
- Delivered exceptional customer service through proactive problem-solving and efficient resolution of issues.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Placed orders for livestock ear tags.
- Completed registration of new or transferred cattle requests from individual owners or large livestock herds from all over the nation.
- Sent genetic test kits / other test requests for labs to customer for livestock testing.
Trauma Registrar
Genesis Healthcare System
12.2018 - 09.2020
- Served as a reliable resource on national and state trauma registry requirements, keeping team members informed about changes in regulations or reporting guidelines.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Provided valuable insights to medical professionals through comprehensive analysis of trauma registry data.
- Improved patient outcomes by accurately collecting and analyzing trauma data for quality improvement initiatives.
- Assisted in preparing reports for regulatory bodies, ensuring compliance with established standards and requirements pertaining to injury prevention programs.
- Participated in ongoing professional development opportunities related to trauma registries, ensuring up-to-date knowledge on industry standards and best practices.
- Provided crucial support to hospital leadership in the development of a comprehensive, evidence-based approach to trauma care that reduced patient mortality rates and improved overall outcomes.
- Elevated the quality of care provided to patients by consistently monitoring performance metrics and implementing targeted improvements based on findings.
- Contributed to enhanced patient safety by meticulously reviewing and verifying all entered data for accuracy and completeness.
- Retrieved medical data for physicians and patients.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Supported continuous improvement efforts by identifying trends and patterns in trauma cases, leading to targeted interventions.
Laboratory Clerical Specialist/Biller/Medical Assistant
Fairfield Medical Center
08.2010 - 12.2018
- Managed inventory control for office supplies, resulting in reduced costs through bulk purchasing and avoiding stock shortages.
- Strengthened interdepartmental collaboration by acting as a liaison between various teams within the organization.
- Performed thorough quality checks on outgoing correspondence to ensure professional appearance and error-free content.
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Received / Processed patient and animal specimens according to priority and documented results.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Generated lab reports for physicians to review patient lab results.
- Reported critical lab results to physicians, veterinarian facilities, and hospital staff for proper patient care.
- Gained general knowledge of lab tests.
- Performed drug / alcohol testing for clients and staff.
- Cross-trained in areas of the department to be more valuable to the department.
- Prepared and completed billing for inpatient,outpatient, and offsite collections.
- Compiled, verified data for deficiencies or errors for complete accuracy.
- Utilization of ICD 10 codes regularly
- Performed 12 Lead EKG's and assisted in cardiac / trauma / medical emergencies.
- Assisted physicians and nurses as needed with minor procedures performed at patients bedside.
- Applied holter / event monitors to patients as ordered by physicians.
- Cleaned and transported medical equipment to proper locations.
- Collected patient specimens and cultures ordered by physician.
- Obtained and documented patient vitals, treatments, patient activity, or any important information that needed to be documented for proper patient care.
Education
Emergency Medical Technician- EMT-B - Emergency Medical Technology
Mid-East CTC, Adult Education / Somerset EMS
Zanesville, OH01.2001
High School Diploma -
Sheridan High School
Thornville, OH06.1995
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Discretion and Confidentiality
- Schedule Coordination
- Document Management
- Process Improvement
- Project Support
- Project assistance
- Best Practices Implementation
- Consulting
- Medical Terminology
- Insurance Verification
- Medical Billing
- Multitasking and Organization
- Communications
Timeline
Bariatric Coordinator
Central Ohio Surgical Associates
05.2021 - Current
Herd Services Registrar
American Jersey Cattle Association
09.2020 - 05.2021
Trauma Registrar
Genesis Healthcare System
12.2018 - 09.2020
Laboratory Clerical Specialist/Biller/Medical Assistant
Fairfield Medical Center
08.2010 - 12.2018
Emergency Medical Technician- EMT-B - Emergency Medical Technology
Mid-East CTC, Adult Education / Somerset EMS
High School Diploma -
Sheridan High School
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